Horizon Services

Very professional and knowledgeable service! Had a tricky problem and the service tech took the time to inspect and test everything to get it right. Yes AC repair can seem expensive, but I would happily pay what it costs and receive great, reliable service. This type of work is not the kind you want corners cut or test your DIY skills on. As the saying goes: you got good, cheap or quick and you can only pick two.
10/10

We called Horizon because of their same day service guarantee… it took them two days to come out and when the tech came out he quoted us repairs that would be almost as much as a new unit. They then tried to sell us a new unit. I called another company and they did the repair for much cheaper…

Very impressed with Michael! He was professional, friendly, and a great communicator. The detailed report with pictures that is emailed after the visit was a nice surprise. I highly recommend Horizon Services!

We recently had an experience with Horizon Services and one of there customer service representatives named Marissa continually reached out to us. She reassured us that Horizon Services would handle the situation and make sure we were happy. My husband originally left a review but was unable to update it so I’m leaving it for him.

The company is very responsive and professional, the technician Alex arrived on time wearing mask and glove. He patiently explained what he found to me and made very professional recommendations. Definitely top notch service and will recommend to friends.

My AC broke and I called Angie’s list who referred to this company. The very next morning I had this company service my a/c when I had others wanting to come two days later. I have kids and having the a/c repaired quick was imperative. Michael was honest, quick to diagnose and solved the problem in less than an hour. I had a wonderful experience.

Sean arrived on time and was very prompt in fixing the unit. He also suggested a maintenance plan to save me some money in future routine check ups. I would highly recommend them! The cost was reasonable as well!

Plumbing repair. Excellent service, service techs know their job and complete professionally and in a timely manner.

Fantastic company. Service techs, sales techs, and installation techs great group to work with. Awesome experience with the team Mike, Stephen, Ian, Deonte, and Halal. Nothing but praise for the company happy I choose to go with them.

EDITS/UPDATE:
our technician, JJ, was fantastic. he worked diligently, and this was no small feat. our unit kept him there for multiple hours and even required an additional "big guns" to stop by. JJ went above and beyond in helping diagnose our broken AC. the dispatch team at Horizon is very courteous as well. JJ was transparent in his suggestions going forward as well. it would be around 6500 to repair now; unit is nearing end of lifecycle; i asked what new unit runs (comparable to what we have currently); after the math, i concluded better to replace rather than repair (then replace soon enough). JJ connected me with dispatch to set up a next-day appt to discuss a new unit.
our sales rep, stephen was very knowledgeable and went through every option available that would match with our working furnace and what would get us the best SEER bang for our buck. no pushy tactics at all.
a couple days later, our install team, Ian, Deonte, and Elton were very professional, knowledgeable and personable. They walked both my husband and i through everything that was done and cleaned up after themselves. TY!!