MTB Mechanical

With all the negativity these days, I just had to post this his very positive review! I called MTB to inquire about general pricing for a new HVAC unit and received THE BEST CUSTOMER SERVICE!!!! The initial call to the office was extremely pleasant and friendly. I received a very prompt call back from Ken Hopkins, he answered all of my questions and gave me options for rebate programs that I didn’t know existed along with financing options. I am sold with this company!!! I Thank you MTB for your excellent customer service!!

Proper communication from the start. On time notified when employee was to arrive. When repair person arrived photo ID was showed with a smile. Wore booties to protect the floors. Friendly 😃 and advised what tests were being performed. Excellent job. Highly recommended employee and company!

I thorough seasonal inspection of our heat pump/AC system. Professional technicians did a great job and found one small maintenance problem that is easily user fixed but easily overlooked. Now that the unknown problem is known, future problems are avoided!

Matt and the MTB team were responsive, professional, punctual and competent. My HVAC was down and they got everything back up and running promptly. I’ll be recommending them to friends and family!!

I contacted MTB this morning regarding an imbalance of temperature. I spoke to Jessica and she immediately gave me an appointment, and for the same day. Van was my technician for the appointment and it was a pleasure interacting with him. He was friendly, polite, he engaged in conversation, and he taught me a thing or two about using my system efficiently and I appreciated his advice. I will most definitely request him, should I require a need.

Thank you Van and thank you MTB.

Erick runs a tight ship along with James at MTB.
They offer excellent value for money and are very easy to work with.
I have worked with them on multiple projects for Kingswood Custom Homes and look forward to many more.
Keep the good work up.
Thanks
P Newman

Replaced a 30 year old gas furnace and a 15 year old air conditioner. New high efficiency systems. All work was done in 2 days, and we were provided a portable air conditioner while the system was being finished. Very professional, and friendly installers. Highly recommended!

He was very nice and changed out the furnace filters. I was called ahead of time that the service guy was on the way .

Manny from MTB mechanical is great! He has been coming to my house for years helping with my maintenance. Very nice and helpful gentleman, thank you so much Manny!

Technician on time, knowledgeable and polite.
MTB originally installed the unit and has regularly maintained it with Winter and Summer inspections.
Very good service regardless of who the Technician is.
Office staff is also pleasant to talk with and always accommodating.