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    MTB Mechanical Reviews - 100

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Michael P

    Air stop working late evening, call and they sent Jeff the on call technician with In the hour.
    He had the air back on in less than 15 minutes he great.
    Thank you Jeff.

    Blair Arledge

    I have been using this company since purchasing this house in which they installed the unit. I paid the monthly service fee to be covered as a priority customer 2x per year for maintenance. This issues I have is they have overbooked themselves and cannot keep their agreement. The service is meant to cover your unit PRIOR the the upcoming season for heat and A/C. Instead they schedule them, don’t show up in the window, and when you call them they have a new 4 hr window that I know I wouldn’t have scheduled due to my children’s school schedule. This has happened 2x now. I have been warned since they were bought out by friends that are GCs NOT to use them, that their service has gone down hill! Well I should have listened. I am now out 6m worth of payments since the last visit and they only reimbursed 1m when I canceled. I will continue to provide these reviews for their lack of service and availability every chance I get. I wish I would have canceled the service sooner!

    Genie Fortier

    Highly recommend MTB! Technician Van Floyd is an experienced and professional technician who fixed the problem immediately. Called with issue this morning and technician came out within the hour! Awesome service!!

    Gabrielle Gill

    MTB Mechanical is very professional, knowledgable and trust worthy. They are always the ones I call when having hvac problems. They are quick to respond and get you up and running again in no time. Would highly recommend!

    Parthiv Patel

    Technician arrived on time - diagnosed and resolved the issue promptly. Very courteous and respectful of our home.

    Janet Burton

    Jim came out and thoroughly checked out my AC. He ordered a new fan . He was professional and went above and beyond to help me move some boxes to the attic stairs and return my ladder . He had a wonderful attitude .

    Matt Floyd

    Thermostat was inoperable. Technician came out, diagnosed the issue, and proceeded to remedy the situation. Very professional and courteous. Highly satisfied.

    Gary Robertson

    Quality staff member who got us back with cold air again. Very polite and great at explaining the issues that he fixed. Great job and a very happy customer.

    Susan Johnson

    I purchased this system from MTB and have them come out twice yearly to maintain the equipment. I trust their expertise and they never steered me wrong. I highly recommend MTB.

    Jada Louis

    MTB provides great professional service. Shamar was professional, knowledgeable and informative. He walked me through how to properly maintain my system and assisted with changing my filters as well as properly discarding them. He didn't leave without recommending services to support continual maintenance, however was not pushing in his suggestions. He was kind and relatable and I would definitely recommend him based on his great customer service and expertise.

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