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    ACC Heating and Air Service Co. Reviews - 21

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Carson Beasley

    Our a/c went out on July 4th so we knew finding someone to come out and take a look at it would be a long shot. John was very responsive and we called at 9am that morning he was here by 11am. They quickly diagnosed it and repaired it in a timely manner. Couldn't recommend this business enough.

    Don Hutchins

    Called ACC after frustrated attempts to get service from another local company. John returned call within minutes and visited a few hours later. Repairs completed to AC and both John and Ken could not have been more professional and courteous. Price was fair. I cannot recommend ACC highly enough. Outstanding service.

    UPDATE: John and Ken parted ways, John is now James River Air, and still offering service locally. Ken may be as well? (Not sure, I've only worked with John sice the change)

    Andrew Cleveland

    John and Ken are two of the most professional technicians I have ever worked with. They were able to quickly diagnose, clean, and repair my AC unit and advise me on tips to help keep the unit from getting clogged and working through the summer.

    My AC unit is 16 years old and will need eventual replacement. The yearly maintenance plan should hopefully help keep this unit running for a few more summers. ACC gave me a fair ballpark estimate of the costs I would incur when the time comes to replace it so I can begin saving up. When this unit needs replacing, ACC will definitely get my business again.

    CfxGhost Miller

    TO START OFF THIS COMPANY HAS SPECTACULAR SERVICE!! Very knowledgeable Technicians that know they're stuff & love what they do. These men went above and beyond my expectations! If you want an HVAC repair or service performed correctly the 1at time and the problem that caused the issue found & kindly explained to you in a very understandable manner , call ACC! ask for John ! Quality work for a quality price!

    EJ MontaƱez

    Highly recommend these guess to anyone. Very worthy of your business. I called ACC based on the reviews I read here on Google. John answered my call on a Sunday evening and was diagnosing my problem the very next day. A day and a half later, I had a new HVAC installed. Couldn't ask for better service... More than that these are just really "good" guys...

    Connel Ware

    I want to say that these guys are absolute professionals. We really did our homework by first researching heat pumps and reading reviews on equipment. Then we invited several companies to come to the home and provide their recommendations for service and/or replacement of the old system. Unlike the larger companies, instead of a technician, one of the owners (John) personally came for the initial visit and thoroughly inspected our system, got up in the attic with me, and explained step by step what he proposed doing and why. His recommendations were logical, practical, and very detailed and he spent time explainining his recommendations. We solicited quotes from 6 different companies and ACC provided a very fair and reasonable quote, and we understood the quote because John had explained things so well. Then they really delivered on their promises. They completed the work with care and precision, taking their time to do the job right and very professionally. Both owners (John and Ken) along with thier crew completed the work. They not only replaced the system, but corrected duct work that had been improperly installed during the original heat pump installation which was impeading airflow and causing climate control issues between the upstairs and downstairs of the home. This was an added bonus that wasn't even included in their original proposal to complete the work. The new system they installed has performed amazingly well and the climate control issues are gone. Thanks to their great work, the thermostat is now set 4 degrees warmer than before and the whole house feels much cooler than it previously felt even when the thermostat had been set 4 degrees lower. This will save $$$ during future years of operation.These guys care about their work, they love what they do, they take time to do things right, and they deliver professional service, quality work, and at a very fair price. I highly recommend ACC.

    Tom Veltri

    Ken and John are great! When my heat pump went down on a Sunday they had me up and running within hours. I appreciated that they told me exactly what was wrong and what my options would be in layman's terms that I could understand.

    I would not hesitate to recommend ACC Heating & Air Conditioning.

    Tom Mazzulla

    ACC did a great job fixing my heating system! They were very professional and personable. They took the time to explain the problem in a way that I understood what they were talking about. They did the job fast and at the price they quoted me. Thanks John and Company!

    Tom M.
    Walkertown, NC

    Juan Cano

    I own Hester's Creative School of Benjamin. A childcare center in Greensboro with over 10,000 sq ft. ACC came out and performed some needed work. They were fast to get there and did what they said they were going to do. I hired them on the spot to maintain my 5 units every 3 months. I recommend this company to anyone, commercial or residential.

    Juan Cano

    Sterling VanDerwerker

    John Cleveland is without a doubt the best HVAC man in the region. HONEST, EFFICIENT and really great at resolving difficult problems with system design and correcting other company's poor work.

    We had him resolve a terrible install by our church-going-"friends" at Miller Services which caused inefficiency and many repair calls due to carelessness and ambivalence. Sad to say that friends are not as good as John Cleveland.

    He redesigned our entire infrastructure on our 23 year old home in northern greensboro and lowered our heating and cooling bill dramatically. They system was more quiet and provided even heating and cooling than ever.

    Now that he is the sole proprietor I believe that the service will be even better.

    Thanks John! You are the BEST!

    Sterling and Bronni V.

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