Sutton Brothers Heating, Cooling and Plumbing

Chris Craig did excellent work! He had good suggestions for my older home, arrived on time, and worked efficiently. He gave good attention to detail to ensure the job was done properly. I also appreciate the company's text ahead of his arrival including a picture.

The technician came early. And begin working rite away. It didn't take long for him to check the system and give us a diagnosis. We appreciate his professional advice and honest opinions for service of our unit. We hope all technicians have his courtesy and integrity. We were very impressed. Thank you!

Installed a new Heat Pump and gas furnace. The price was clearly and quickly communicated to me. Work was scheduled and the crew showed up on time. The work was completed in a professional manner. The guys where all friendly and explained any questions. They laid down throws to protect the floors and cleaned up the work area before leaving. The equipment was operational and test. The equipment looks great and is quite during operation. It also should be noted that the office people I worked with were friendly and helpful. A great purchase experience.

Very pleased with Sutton Bros and their Service Tech Randy D. They were able to fit me in their schedule before a Holiday and arrived a few minutes before the appointed time. A/C is working perfectly again. Couldn't have asked for better service.

Bradley was on time and very thorough and professional throughout the entire maintenance process. He took the time to explain the steps he was taking and educated me on optional repairs/improvements to my system. He treated me as a respected and valued customer. I am confident with Sutton Brothers.

Ian Brown gave me a great estimate. He went over three or four options in order to fit my budget. The service men were pleasant and professional. They explained what they were doing and informed me of issues when necessary. The owners stopped by to check on the project and introduce themselves. I am very happy! Thank you!

Called their office when we had someone working in our front yard and hit a water line. I was placed on a brief hold as she knew a tech, Chris Craig, was in our area. He arrived within 30 minutes. Very friendly, detail oriented and explained things so I understood the work he was doing and why. He went above and beyond just fixing our broken water line. When he left I knew more about plumbing and my own home's water than ever before. Great tech and very satisfied and appreciative of his work. Thankful to be part of the Sutton Brothers maintenance program and for their continued support and responsiveness to any issue or question(s) we have!

Sutton Brothers is a great, reliable, organized, and professional firm I enjoy doing business with. They’re reps. are knowledgeable and love that you can get a text prior to the service call to see who your technician is before they arrive!! The dependability of the co. always puts me at ease for I don’t have to stress out about no shows or the tech being late & I know the work will be done right…

Sutton Brothers are continuing the good reputation and service that Brady Flannery provided. Adam is very proficient and polite. We will remain customers!

The technician was very efficient. He listened to my explanation of the problem and identified the problem immediately. He explained how he intended to fix the leak. He had the tools and parts to do the job. I was pleased with the service that he provided. Before he left he made sure that I understood the charge for his service. I thought the charge was very reasonable.