Accent Comfort Services LLC

We’ve now had Accent Comfort Services out to our house 3 times over the past 3 years for HVAC needs, and every time they exceeded my expectations in terms of timeliness and affordability. From the moment I reached out to them, they responded promptly and scheduled a visit at my convenience. While the company is based in North Carolina, they do HVAC service in SC, including Greenville where I live.

The team at Accent Comfort Services arrived on time and wasted no time in diagnosing and resolving the issue with my HVAC system.

With an older AC unit, I expect regular servicing to keep it running and plan on calling Accent Comfort Services every time.

If you're in need of HVAC services and want a contractor who is both timely and reasonable, I highly recommend reaching out to Accent Comfort Services. They are a reliable choice that won't disappoint.

Do not use this company- they charges us $500 to blow out the HVAC pipe that was clogged- air worked for about two months, came out again and did the same thing no charge, was fixed for about a month. Now today they can’t find someone too. One out here last minute, telling us we have to wait two days for the first available appointment. If it was done correctly this first time when we were charged an arm and a leg, it would’ve been fine.

I have never used this company but this is my horrible interaction with them. We have Old Republic home warranty so we called them to get our leaky shower valve repaired. Accent comfort was assigned and they called to set an appt for 1 1/2 weeks later. Last week we get a call from then saying that we need to set up our HVAC appt. We called back and told them it’s plumbing not HVAC and the lady said for me to call old republic to get the work order switched over. So I did just that and Old Republic said it is in correct for plumbing, so the Old republic representative was kind enough to put me on hold and call them. She got an answering service so she left an extensive message.

This morning we get another call about setting up our HVAC. I explained it again and the lady told me my appt with them was cancelled!!!! Are you kidding me!!! Get it together Accent Comfort. I have now called Old Republic to request another provider as it seems your office has no clue what you are doing!!!!

I paid accent amost 10,000 $ to replace my upstairs heat pump 6 months ago. Since then they have been out 4 times to service the system and there are still issues. The latest call I had said they would not come for another week to come and fix their install issues that I am continually finding.

Issues include:
- not installing duct on the supply side properly (the tech's just duct taped it on instead of properly mounting manifold box that the flexible duct attaches to). So it's falling off.
-simple things like forgetting to turn the gas on so the heater works in the winter.
-control board seems to have issues and keeps tripping.

For such a highly reviewed company I'm very disappointed in the workmanship and the repeated failure to fully finish their install.

Accent Comfort Services excels at being customer focused, reliable, and knowledgeable; everything that should be expected of a company who takes care of you and your home; during the coldest of the cold and the hottest days of summer. Accent will be there at every turn, whether is a spring tune-up, an emergency, or planning any other HVAC project in your home.

The team at Accent Comfort Services is a trusted team of dependable and knowledgeable electricians, plumbers, and HVAC technician’s. They have helped me many times. Every time has been a pleasant experience. Stop scrolling to find the next company and go with the best. Accent Comfort Services

I had a great experience with Accent Comfort Services. Trey came out for a quote and gave me the best service among the 4 quotes I took the time to get. Their quote was competitive so I chose them to install a new water heater for me. Dante and Trey did an excellent job and again made sure I had all of my questions answered. They were great and I would definitely recommend them to others.

Hired Accent many times over the years, and they've always done a good job. This time, I had a water leak that pretty much destroyed two rooms in my house. They came in and, not only fixed the leak, but helped redo the plumbing in the room (bathroom) when I had to remodel the entire room. Always came within the two hour time window, always upfront about costs, always came through. Always my first choice for plumbing.

My mother used them for years and they always took great care of her. Today they once again came to her rescue! After she was under contract with a new home warranty, she thought she would not need Accent because she was paying for a home warranty. Well, what we discovered was that she in fact does need them and is very thankful they came to her rescue! Many thanks to Accent and specifically Jim Phillips, for taking great care of my momma!

We had Accent out to install a whole home water filtration system and POU reverse osmosis in the kitchen. The cost of doing this work was very fair and both the owner (Dan) and the team plumber tech (Donte) we’re extremely knowledgeable about the product they were installing.

Appointments were prompt and the system works as advertised.

Kirk came out to our home. Gave a quote. Technicians came out. Men made comments of how much was being done for the quote given. Did some of the job and left the job undone. Replaced ac/propane heating for whole electrical system. Also vent system in the bathroom. They did alright. They left equipment at our house with holes in our bathroom ceilings. Called and no answer to repair damages. Left equipment. Lack communication. Techs that come out either don't care or just careless about what they are doing. Payback comes in all sorts of ways. We had to get another contractor to come in and fix what they didn't complete. Yes, we had to pay them as well. Now, Kirk, answer this question..you wouldn't do this to your loved ones would you?