The two technicians were professional and informative, explaining what all they were doing to fix the problem with our security system (installed by others). They took the time to investigate the problem thoroughly and remedied it in a very timely fashion. Good staff, good company!
We had a smart thermostat installed. It required some maneuvering by our technician but was successfully installed. As usual, excellent work from MB Haynes.
MB Haynes is a great Company very professional and explained everything in perfect detail. Barry and Randy were easy to talk too and Darlene in the office was exceptional and coordinated this work perfectly. I will definitely use them again !!
Our water heater began leaking on Saturday. We have water heater repair coverage with Duke Energy, and M.B.Haynes provides the service in our area. After calling Duke, they put us in contact with Haynes. A plumber (Logan) from Haynes called Saturday evening, and said that he had a couple of calls more that night, but he could come on Sunday. I agreed with him that would be okay. He called on Sunday, and came to the house. After assessing the situation, he said that he would replace the water heater, and that he had brought one on his truck so it would be a quick job. (Duke was to pay for both the water heater and the labor to install it up to $2,000, and this was the case). In considering anything that might have contributed to the leak. He checked the pressure of the water coming into the house. The pressure was quite high, and he suggested we should replace the Pressure Reducing Valve. He said that the cost of replacing the PRV would not be covered under our Duke coverage, rather it would be our cost. He gave me a reasonable price, and I agreed to pay for replacement of the PRV. Logan got the entire job, installing the PRV and replacing the water heater, very efficiently and with a great attitude. Logan had been working long hours all week, because we’d had record cold temperatures, but he was very friendly and personable! Everything about the job went very well, and I will call M. B. Haynes anytime I need plumbing services!
Have used MBHAYNES for electric and plumbing repairs. Each qualifed technician arrived promptly and made repairs efficiently. I will rely on their services in the future.
MB HAYNES is one of the few companies I really enjoy dealing with .I am an old time Commercial Building Contractor and they are even older than me. The work they perform for us is always top quality and a good response time to my work orders. The employees know their technology and they make my position as Facilities and Safety Manager for 8 Urgent Cares in Western North Carolina much easier. Richard Bellflower
We came home from a trip to a plumbing emergency and despite being very busy from a recent winter storm, everyone from the scheduler to the crew was responsive, kind, and helpful. We are very grateful for their quick and efficient services in our time of need!
Everything from the original visit, to understand our needs and give us an estimate, to the installation was great. The technicians were great, professional, and clean, and the sales rep, Mike, was super responsive helpful in answering my questions. Great experience!
Rudi Sommer
The two technicians were professional and informative, explaining what all they were doing to fix the problem with our security system (installed by others). They took the time to investigate the problem thoroughly and remedied it in a very timely fashion. Good staff, good company!
Jan Sturgis
We had a smart thermostat installed. It required some maneuvering by our technician but was successfully installed. As usual, excellent work from MB Haynes.
Randall Garrett
MB Haynes is a great Company very professional and explained everything in perfect detail. Barry and Randy were easy to talk too and Darlene in the office was exceptional and coordinated this work perfectly. I will definitely use them again !!
Mike Williams
Haynes does my Hvac system service and repair on a yearly inspection basis. Technicians are always professional, courteous and efficient.
David Duncan
Our water heater began leaking on Saturday. We have water heater repair coverage with Duke Energy, and M.B.Haynes provides the service in our area. After calling Duke, they put us in contact with Haynes. A plumber (Logan) from Haynes called Saturday evening, and said that he had a couple of calls more that night, but he could come on Sunday. I agreed with him that would be okay. He called on Sunday, and came to the house. After assessing the situation, he said that he would replace the water heater, and that he had brought one on his truck so it would be a quick job. (Duke was to pay for both the water heater and the labor to install it up to $2,000, and this was the case). In considering anything that might have contributed to the leak. He checked the pressure of the water coming into the house. The pressure was quite high, and he suggested we should replace the Pressure Reducing Valve. He said that the cost of replacing the PRV would not be covered under our Duke coverage, rather it would be our cost. He gave me a reasonable price, and I agreed to pay for replacement of the PRV. Logan got the entire job, installing the PRV and replacing the water heater, very efficiently and with a great attitude. Logan had been working long hours all week, because we’d had record cold temperatures, but he was very friendly and personable! Everything about the job went very well, and I will call M. B. Haynes anytime I need plumbing services!
Margaret Edwards
Have used MBHAYNES for electric and plumbing repairs. Each qualifed technician arrived promptly and made repairs efficiently. I will rely on their services in the future.
Richard Bellflower
MB HAYNES is one of the few companies I really enjoy dealing with
.I am an old time Commercial Building Contractor and they are even older than me. The work they perform for us is always top quality and a good response time to my work orders. The employees know their technology and they make my position as Facilities and Safety Manager for 8 Urgent Cares in Western North Carolina much easier. Richard Bellflower
Kalie Carlton
We came home from a trip to a plumbing emergency and despite being very busy from a recent winter storm, everyone from the scheduler to the crew was responsive, kind, and helpful. We are very grateful for their quick and efficient services in our time of need!
Becky Breunig
Everything from the original visit, to understand our needs and give us an estimate, to the installation was great. The technicians were great, professional, and clean, and the sales rep, Mike, was super responsive helpful in answering my questions. Great experience!
Kaye Lamb
Needed a plumber quickly. They were responsive and professional. Great customer service!