Search

Amenities

  • Wheelchair accessible parking lot

Duell Plumbing & Heating Reviews - 88

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Peter Bombard

Had a great experience with Duell Plumbing and Heating. They did great work and managed to work around the town shutting the water off in the middle of the job. Have used them before on previous repairs, such as replacing out hot water heater, and have been very satisfied with the work and clean-up afterwards.

Christine Primiano

If I could give these guys 10 stars, I would. The owner, Rick, and the 2 techs that helped us were so professional and accommodating, moving things around in their schedule to try to get us heat. Everything was explained to me in detail and it was obvious they are very knowledgeable about their work. They all work very hard, working long 12 hour days to help their customers. Their level of customer service is is at the top and I couldn't ask for a better experience than we got. I will hire them in the future.

Brandi Loveday

Called Duell on a Monday. They scheduled me for service/review on Wednesday. Plumber was on time and able to give me an estimate on the spot. I said yes to the estimate, and he completed the work immediately. No "I need to schedule you a week or two out". Justin was the plumber that came out. Very nice, professional, transparent with the costs of every single item needed to take care of replacing pipe and two leaking shut-offs in the house. Had the whole of it done in a 2-2.5 hours max. I can now water my plants and yard without a bucket to catch dripping water. Their pricing was in-line with one other plumber who bothered to come out, so no price gouging here. You get what you pay for and they did a great job. I was not expecting them to complete work on same day, but they did. Thank you to Justin and Duell Plumbing and Heating!

Gregory Breedlove

I have used Duell Plumbing services many times. I've had a furnace installed, tankless hot water heater, and other plumbing repairs. They are very professional and courteous and do excellent work at a reasonable price.

A Knapp

I had water pouring from my ceiling in my garage because of the water not shutting off in the toilet above. They were able to come the same day and replaced the insides of all three of my toilets so I wouldn't have to worry about any of them developing a leak. The were kind, thorough and patient with all of my questions. I would definitely recommend them!

John DeSanto

Excellent service. Company responded promptly and addressed sewer clog. Employees also addressed and repaired a leaking water line in the basement off the main. Employees expertly explained the issues and work performed.

Rick Barlow

The owner was not clear about the estimated work cost upfront and the job cost 2x as much as was anticipated. If we would have been aware of this upfront, we would have gotten additional quotes. The work was completed well but the pricing was outrageous. We did get subsequent quotes after the work was done which confirmed the very high pricing.

Bryan Herzig

Had a leaky shower and tub, came through on time were very knowledgeable and helpful, friendly too

Alan Gatoff

The best plumbing company around period..They do everything possible to respond as quickly as possible.
Friendly ,professional and affordable.
Been using them for years and would never use anyone else

Ashlyn Ledbetter

My husband and I experienced issues with our boiler since moving in to our new home. Monstrous noises, bad vents, loss of water, continual short cycling - you name it, we had it. Just short of a handful of plumbers came to our house and none could figure
out the issues, particularly the short cycling. It was puzzling everyone. We finally found and reached out to Mr. Duell. He was extraordinarily attentive and kind, talking through every single thing we had experienced. He analyzed photos and videos we sent. He assigned one of his specialists, Nate, to our home who worked for hours over the course of two days to assess, rule out, and eventually diagnose and remedy the issues present. Nate and Rich consulted over the phone tirelessly to find solutions. Nate was extremely professional, knowledgeable, diligent, and persistent. He treated our home and concerns as if they were his own. He is an excellent representative of Mr. Duell’s business and we will not hesitate to reach out to Mr. Duell and Nate again for any plumbing and heating issues we may have.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload