Duell Plumbing & Heating

My issue popped up late on a Sunday and they were the first one to call me Monday morning and offered to tackle my plumbing issue head on. Dan was terrific and while he worked independently, he made sure to bring me up to speed, walk me thru the issues, share his knowledge and expertise. Highly recommend.

We have used Duell several times now for various plumbing services and I can not begin to describe how amazing the service is. They always get out here quickly, are extremely professional, and just all around do great work. My wife and I ALWAYS recommend them whenever someone we know is looking for a plumber and they are the only ones we ever call.

Called them for an urgent situation at my work and they responded same day (under two hours!!!). Their two techs (Dan and his partner, I didn't catch his name!) that came in today were also some of the nicest and most down to earth people who explained everything. I would happily use them again for personal and professional problems again!!!! Thank you guys!!!!

They did a great job with a plumbing issue that we had. They worked quickly and the quality of work is great. They answered all of my questions as well. I would recommend them to friends and family.

Duell came out in a snow storm to help me with my hot water heater. They were quick, professional and honest. I appreciate that they were transparent about billing which was very affordable. They also gave me a free estimated and offered helpful information on my hot water tank. They were efficient and effective and they did ok their time to make sure they addressed all of my questions. Hire them. Now!

Nate and Sam helped to rebuild piping in our master bath. They were very professional, efficient, and kept us informed through the entire process. They were also really great with my large dogs which was a big bonus. I was a new customer and they made it such an easy process for a pretty stressful situation. We will definitely call again. Thank you!!

I called Duell Plumbing & Heating for help with an unexpected shower leak that was dripping through the ceiling. They returned my call quickly and were able to work around my schedule to have a team out first thing the following morning. Nate and his crew arrived early and quickly diagnosed and fixed the issue. When I asked about updating my double-handled shower to a single handle, Nate explained the process and provided a quick estimate on the spot. Thinking I would have to schedule another appointment, I was impressed when Nate and his team said they could complete the upgrade that same day. I jumped on the offer, and the job was completed flawlessly in an efficient manner. Duell Plumbing & Heating surpassed my expectations, and I could not be happier with the end results. I will be using them for all of my future plumbing and heating needs!

We hired Duell Plumbing while renovating two apartments in our Schenectady rental. Duell's price was higher than others bidders (we had a signed contract) but we needed the work completed ASAP. Duell completed the first apartment setting all fixtures, toilet, vanity, sinks etc. and did only a partial completion of the other. After indicating that our permit was expiring (which was untrue) Rick Duell indicated he wanted to be paid in full for an incomplete job. Rick Duell held us financial hostage and would not sign off on the City issued permit (so we could hire another plumber) unless he was paid in full for an incomplete job. Duell Plumbing is an unscrupulous and unprofessional company as well as being rude and insulting! Pictures below is what Duell calls a 100% completed job

Duell Plumbing and Heating came and fixed my kitchen sink drain. It works awesome now.
They also installed a new water main from my house out into the main in the road, and moved my outside faucet to a different location. This was a big job. They were prompt, courteous, and professional. They came in a timely manner and always got back to me when I had questions. Reasonable rates.
Excellent service. I highly recommend them, and would not hesitate to call if I ever needed help again.

Steve was awesome! He fixed my pipe that had froze and burst. He was very friendly and knowledgeable. Answered all my questions and talked through all my options. Will definitely use again.