Hitech Central Air Inc. (PTAC Experts)

They provide an economical AC service. I enjoy that they provide a city-rare service. I admire that they're an eco-friendly brand that creates with consumers in mind.

Incredible experience! Worked around my schedule, efficient, knowledgeable, friendly... 100% will continue to use them in the future! Thank you!!

They were on time, answered any questions [ including explanation of module operation, app set up and location of room ducts], completed all work on time and cleaned up afterwards

They were quick and efficient in their work and office communications. I would definitely use them again in future.

fast, clean and exceptionally considerate. Excellent service from the company’s sales and admin services too.

Extremely unprofessional business, that relies on scamming. They offer a visit and diagnostic from their technician, and the technicians showed up unprepared, and very unprofessional. The technician that came into our office, was rude, and took 3 minutes to determine that the "heating" was not working.

When I initially called the company I informed them that the heating wasn't working. And they charged me $125.00 to tell me exactly what I told them was wrong with the unit.

3 minutes into his service call he informed that the unit needed to be taken into their repair shop and that would cost me $900.00.

I asked the technician to provide me a detail issue of the service and issue, and he then told me he has to leave as he has another service call. The technician was not hear for more than 5 minutes.

When I called the company the Manager "Eddie" decided to go back and forth and called me a thief, because I questioned their business model. They bombard their technicians with a whole bunch of service tickets and charge every client $125.00.

Although I am not concerned with the $125.00 that they have charged, as I will dispute it, I AM WARNING EVERYONE AGAINST THIS SERVICE. They are a SCAM, very UNPROFESSIONAL, and their manager, rather than de-escalating the situation, escalated this issue.

As a business owner in NYC, and in Harlem. Also involved politically I will insure that this does not occur to anyone else in our area!

They are really good
All people not posting review only some clients this is why there rating down but really good service

Excellent Experience - extremely responsive, quick turnaround, thorough installation, and fair value…

They are professional, knowledgeable and are always there to answer any questions and inquiries you may have.

Technician did good job installing my AC , pleased with professionalism & knowledge of the job