T.F. O'Brien

Very professiolal. Did the job neat and fast. All repair people should be like him.

Great customer service! They took the time to answer all of our questions. Highly recommend!

Nick was amazing such a nice guy super knowledgeable and explained everything to us

After waiting for 3 hours The technician never showed up. He kept saying he was close then called and said he couldn’t find my location. If they can’t make it to do the quote how can I expect them to actually do the job? Very disappointed.

I'm very happy with the installation of our oil to gas conversion. Matt was extremely diligent in making sure everything was working properly, stayed late, and returned the next day promptly after the installation to resolve a minor issue he identified. Took pride and ownership of his work. I was impressed and would recommend these guys to anyone. The sales experience with Brendan was a good one too. He explained everything thoroughly and made a number of sensible recommendations. No high pressure sales tactics. Accessible and responsive.

Recently had our hvac unit break down and requested a diagnostic visit with TF OBrien. A technician from this company came by a few days later and assessed/diagnosed the situation. He did not provide a quote before obtaining authorization to work on this unit. After completing the work, technician gave us a price of the work performed, as well as adding the diagnostic fee on top of the labor and cost of parts. Did not believe this was an appropriate way of conducting the job, where a company would not give us a quote/estimate of the price of the work prior to performing the job.

After interviewing 4 HVAC contractors I picked TF O'Brien. Best decision I made. Project was a complete replacement of heating and cooling system for a two family house.

AC stopped working on the hottest day! Technician came and had it fixed in under an hour.
Also, appreciate them calling ahead to let you know when they would arrive. Very professional. Will definitely use again.

I purchased my heating and A/C system from T.F. O’Brien about five years ago and was very satisfied with the installation provided. I have been fortunate to receive excellent maintenance from the technician’s who service my system twice a year. The technician’s are on time, give great service, are meticulous about their work and respectful of my home. A shout out to Masud, the tech they sent to my home last week. Great job Masud!!! Thank you to T.F. O’Brien for hiring technician’s who are exceptional at their job!
Michelina C.

I recently had my AC systems serviced by TF OBrien. For years, I used another company and for the most, I was satisfied. That was before I had something to compare it to. From the moment the technician, Josh, rang the doorbell, I knew that calling TF O’Brien was a smart decision. Josh was friendly and asked questions about the AC system in my home. He listened attentively and at no time did he required me to repeat myself.
Josh explained everything before starting and kept me informed of needed repairs and estimates of costs throughout the day. It turned out there were several issues. Josh provided me with options and explained the best course of action, demonstrating his knowledge of AC systems.
Josh respected my home, wearing protective footwear and a mask.
Before presenting me with the bill, Josh carefully reviewed everything he completed and the need for a follow-up visit. At the end of the day, my AC system was working well and I was BEYOND satisfied with the quality of work and Josh’s attention to detail. Thank you TF obrien. And thank you Josh!