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    TJ's Plumbing & Heating Inc. Reviews - 62

    3.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lori Burr

    I called a different company and after 4 calls, I gave up and called TJ's Plumbing and Heating. They were very prompt and efficient and had our problems figured out and fixed within a couple days. The technicians were pleasant and jovial, making having strangers in the house comfortable.

    Jack

    I had two AC Mini Units installed by TJ's at the end of July 2018. They lost the 2 of the Filters for one of the units. It took them weeks but they order 2 new ones which came and they did not fit. 3 weeks later they ordered 2 more and those came in and they did not fit. They blame their supplier(how convenient). Well it has been 2 months and I still do not have the 2 filters that are missing from my brand new unit. This really makes me wonder, that if my unit would ever need service or replacement parts if TJ's will be capable of getting parts to repair it? I am extremely frustrated with this company and when I call to ask if they have the filters yet, they act like I am being a pain in the butt to them!!! Get me the correct filters that I have paid for 2 months ago and I will no longer call you.

    Angelicia Villa

    Friendly staff, well knowledgeable, comparable prices and does good work.

    Heidi Page

    We are new homeowners and ran into an issue that was hidden under our deck. We had raw sewage being dumped under our back porch which we hadn't known about til 11pm. My boyfriend called TJ's first thing in the morning, they were there within the hour. We needed to replace a pipe from the house to the septic tank. They worked on this the very next morning for nearly 12 hours, hand digging our yard! They are hard working men and helped us out in a pinch and we couldn't be more grateful for the job they did for us. We will definitely be returning!

    C B.

    Called them with an emergency weekend call. Never showed at the agreed upon time. When we called they said they were experiencing delays. Couldn't tell us when they would be there despite giving us a specific time when we first called. TJ's commercials lead you to believe they are about customer service and responsiveness to customers. NOT TRUE! Don't believe the commercials! A local contractor came to our rescue and he just put an ad in the yellow pages.

    Jeffrey Smith

    TJ and his crew were absolutely incredible. Prompt, professional, fair, and thorough. We were unexpectedly in need of help with our AC/Furnace, and while complete replacement is no easy pill to swallow, after 25 years, it really was the only choice. We knew it was impending, and we’re lucky it wasn’t fridged temps. TJ and his entire staff made the pill much easier to bear! Thanks so much guys!

    Thure Fransen

    Horrible. Overpaid to get a furnace fixed and after they left it broke within a few days. Don't waste your money. After doing my research; word around town is TJ's and Hjacks are both really good for business; but really horrible companies. I would go with Casey's and Kings (which is a little higher in price). Casey's came out and repaired the actual issue where as TJ's simply replaced a burned capacitor and charged me $250 for the visit. Never again.

    Da Char

    Tech came into my house with a flash light and a screwdriver? Walked into my basement and the 1st thing out of his mouth was I needed a new furnace. Looked it over said my blower was Bad and He could order a new one keep in mind a flashlight and screwdriver. Then charged me $225 for looking at it. Called another place they came over and fixed it in 20 min. And charged me $129.30. For the whole thing. No way will I call TJS heating ever or recommend them to anyone.

    Ely Galvin

    If I could do that I would leave 0 star. Do yourself a favor, call somebody else. They are dishonest, Charging me $1200 for changing an igniter on my furnace!!! I’ve asked for a break down that justifies the amount, the answer was “we don’t do that”. Still waiting for an explanation. Nowadays, it’s super easy to check online what a job should cost, so I can’t believe they think they can get away with it! Definitively reporting them.

    Mark Capenos

    Had a little misunderstanding about schedule and price but when I contacted the company TJ took the time to look into the situation and call me personally. As a small business owner I can appreciate how unfair it is to bash a business without trying to work it out... TJ earned our future business by overcoming a little rough patch!

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    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
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