Las Cruces Plumbing & Gas LLC

I've put off this review so many times but I had to let people know how great all the employees fro LC Plumbing & Gas have been. From Celeste and her excellent customer service, to all the plumbers who've worked at our place. We moved back to our old house after been unoccupied for 3 years so there has been a lot of work needed and EVERY single employee who has come to the house to work on something has been super polite, efficient, and FAST!

Thank you Darren, Robert, Bo, Adam, and Jessee. From snaking a tub, hooking up my washer, patiently working on my stove, replacing a/c parts and having it work before it hits triple digits today! You kids are great!

The best service! James was prompt and professional. Fixed our kitchen sink with diligence and discussed the issues and how to avoid them in the future. They have great people working for them. Celeste answered all of my questions and was incredibly helpful. I am thankful to have found a company I can trust.

I was exhausted from my work shift the night before the morning that LC Plumbing & Gas LLC showed up to fix my dripping shower head and handle(s). I was still asleep when I received the notification that the service tech was on their way to fix my request. When Isaiah arrived he greeted me with the upmost professionalism and understanding (he had to wait for me to wake up and open the door). I went back to lay down and before I knew it he had completed the repair; promptly, quietly and extremely organized. Great Work!

Jesse & Darren worked quickly yet thoroughly to resolve a difficult problem. Jesse updated me on their progress and made some suggestions for future reference. I appreciated his honesty. I’m relieved we didn’t have to scramble to find quality work over the holiday weekend. They’re the ones I called first today after being impressed with this company two months ago (separate issue). I also received a text message when they were en route which was easy to plan around. Thank you!

Las Cruces Plumbing & Gas has some great people working for them. You've sent Eddie to my house several times and he is phenomenal! Please give him a raise, cash gifts and a trip to Hawaii.
This is the first home I have ever purchased so I freak out about everything and I really appreciate his time with showing me how he is fixing my swamp cooler issues. Today my roof is bone dry!.
I also need to mention how wonderful Celeste is with handling my multiple calls. She also deserves a raise, cash gifts and a trip to Hawaii.

Seriously thank you guys! You've earned my loyalty as a customer.

My tenant Maggie Schank also posted a review several months ago. We are still dealing with this issue. This company was hired to do emergency work by my property management company. We were swindled out of $1000 for sub-standard non-professional work. Other professional plumbers cannot understand the repair performed by this company. Jeff was unresponsive to phone calls and emails when we had questions about the work performed. We do not reside in the same state and were not present when the work was performed. We depend on our property management company. Our invoice states the tech repaired a leak from the main line and another leak occurred. Instead of doing the work correctly, they dug a hole and fished 3/4” pipe THOUGH the existing 1” pipe for a length of 100 ft (on my dime). The pipe is old and schedule 20. Although the pipe needs replacement, we would have preferred to have it replaced and not have this substandard type of repair performed for $1000. Then pay a second time to actually replace the pipe. It’s been 4.5 months and we have given them opportunities to resolve this issue. We have received two identical quotes from them to return and replace the 100 ft + an additional 190 ft of pipe at cost of $3500. No discount since they already made $1000. Meanwhile our tenants have little to zero pressure in one of their bathrooms. Unacceptable. We don’t recommend hiring this company.

I don't typically leave reviews, but after my experience with this company, I was moved to do so. Ernie, Erick, and Matt from Las Cruces Plumbing and Gas undoubtedly exceeded all of my expectations. The initial estimate process was far more thorough and their price was better than competing companies for a full HVAC installation. After installation, I called them up because my home wasn't cooling as efficiently as expected. The issue was an unforeseen issue that anyone doing an initial inspection would have missed. Only a half hour after I called, they sent someone over and did a thorough inspection to find the issue. They worked diligently to resolve the problem with no additional cost to me. Not only was everyone professional, courteous, and polite; but knowledgeable and extremely efficient. Office administrators, staff, and management are all a pleasure to work with and I can say they secured a life-long customer. You'd be a fool not to consider this company for your HVAC needs!

Very professional, received an invoice explaining what was done and how it was priced. Joe D. was great, I’d definitely give this company a call again for future plumbing needs.

We called Las Cruces Plumbing and Gas late in the afternoon today. We got same day service which we were very surprised but very grateful for. We had Jesse and Darren do some maintenance to our water heater. Jesse and Darren did amazing they both a fabulous job of explaining step by step what the job they were doing and why it was important to have the water heater maintenance. From the owner Jeff to his employees out in the field I would totally recommend them for Plumbing and for HVAC. It's a one stop shop. Totally recommend Las Cruces Plumbing and Gas.

Great communication. They contact you via text and keep you updated about your appointment and also text you once the tech is coming . Arrived on time. This visit was for warranty work they honored. Anthony C. was very professional. VERY HONEST COMPANY. Will continue to use them in the future.