Las Cruces Plumbing & Gas LLC

We had Las Cruces P&G out for an estimate on a soft water conditioner and Eugene was the tech. Showed up right on time, very courteous, knowledgeable and thorough. Our situation was somewhat complex and we had a misunderstanding as Eugene said he would have to bill us for the estimate. I was never advised, nor have I ever come across it before in many years, that there would be a charge for an estimate. Nothing on the website, nothing in the appointment confirmations. Eugene called back to the office and got it worked out for us and there was no charge. We have not ordered any work yet but this was a good sign of "service", in my opinion. Granted, there was a lack of communication up front. But you usually find out if a company provides true service when there is a problem of some kind and in this case, Las Cruces P&G stepped up to the plate. Thanks, guys!

Though it seemed our problem fixed itself, Joe Dominguez was very thorough in making sure we had no further issues. He went above and beyond his duty and was very friendly. Will definitely call LC plumbing again in the future

They did good work, nice worker, but we were given one estimate for water heater installation and when it was all said and done we were charged $200 more then estimate because the job took longer then they expected. No heads up till we got the bill.

Already spoke with them, they apologized, and left it at that.
Kind of made us wonder what good was their estimate, or word in the first place?? 2nd time that has happened with them.
Just our experience.

Excellent customer service. The staff was exceptionally friendly and professional. Our ac was struck by lightning surges and of course damaged the system. Matt worked with me and the insurance company to get it back in service. So the entire system had to be replaced. Matt provided a reasonable
estimate for a new train hvac system that the insurance company approved.
Believe it or not, friday I provided 1/2 down and today we have ac, which they recieved the unit yesterday!! UNBELIEVABLY FAST IN MY EXPERIENCE!!
I highly RECOMMEND this company for your plumbing and hvac needs!
Satisfied new customer!

These guys are awesome!! I had AC issues yesterday and called the main office and spoke to Matt. He was thorough and very helpful. Matt was able to send a person out within a couple of hours. Gilbert arrived and was professional and told us exactly what we needed to do to get back up and running. We had to wait a day for the AC to thaw out. This morning the company sent Ricky out to take a look. I feel like he went above and beyond with fixing the unit, providing education for the future, and the price was fair. You also get a text with a picture of who will be coming out and their ETA. Some even have tracking so you know how close they are! Will definitely be using them again!

Absolutely amazing service. The office staff were courteous and were able to get me on the calendar same day. They send you a text when the plumber is on the way with a picture of the person so you know who is arriving at your home. They were able to repair the leak without destroying my bathroom floor, and while I have quite a bit of sheet rock work, that beats foundation and tile work! I would recommend this group to anyone.

Did not take the time to properly do the job. Would not come back and fix it without getting paid again.

LC Plumbing and Gas did the plumbing work when our two bathrooms were gutted and remodeled. We use them when we need other work. They were here Friday because we had water on the floor under our washing machine. I thought it was a problem with the washer, but the appliance guys realized it was a plumbing problem. The gentlemen arrived as scheduled, were completely professional and very personable. They cleared the drain and installed a vent pipe. They were respectful of both me and my home. They cleaned up after themselves and answered all my questions. I highly recommend this company (as did our contractor for our remodel) and will use them again in the future.

I’ve conducted a lot of business with Las Cruces Plumbing and Gas through one of the largest Property Management companies in town. Jeff along with his crew have always been efficient. I have recommended them to friends ( I don’t have family in town, otherwise I’d recommend them to family). We continued to do business for years, they earned it from their prices to their work ethics. My husband and I always contact them. We’ve had a water heater installed at our rental home. We’ve had a refrigerated air unit installed at our house. They’ve repaired a busted pipe on the side of or house. We’ve also had them out for a clog that we couldn’t undo. Their prices are fantastic! I will continue to do business with Las Cruces Plumbing and Gas.

I called before 8 am and they answered right away. I asked for an estimate for replacing my water heater, they provided one quickly. I called back later when I figured out that the water heater did not need to be replaced and they sent a plumber to my house within a couple of hours. I got a text before he arrived that provided me with a picture of the plumber. He arrived wearing his name tag and a mask. He was super helpful, answered all my questions and fixed the problem. I will definitely call them back when I need a plumber!