Sunshine Plumbing & Heating

Excellent service and support.

My most recent experience with Sunshine Plumbing was last week to have our ducts cleaned and fogged. With allergy season upon us and spending most of our time in the house because of lockdown orders it was important to ensure the air we were breathing was as clean as possible.

As part of this service they also verified the Global Plasma Solution units were properly functioning. These units are incredible as they neutralize odors, kill mold, bacteria and virus, and help control allergens. These units run when the fan for the HVAC unit is on. It the past the entire family has suffered from allergies to Mulberry and Juniper. Even with these pollen counts off the charts right now we are not feeling the effects while in our home. The draw back is the fan does need to be on so the electric bill will be higher this month. I will gladly pay that bill for the relief this brings.

The technicians Alan and Jeremiah were prompt, courteous, and ensured the job was completed to my satisfaction.

I highly recommend Sunshine Plumbing for all of your plumbing/HVAC needs.

scheduled an appt back in April based on the good reviews online and was told they needed to order certain parts to fix my bathroom leak. We waited for two months without any updates and called back in mid-June to follow up. We were told the technician will be in touch with us. It is almost end of July still have not heard a word back. We are beyond disappointed. Would not recommend.

My experience has been stellar. My A/C went out during a hot weekend and it’s been miserable. I called a few places and Sunshine was booked for a couple days. But, they called me and managed to get a technician here later that same day. Kearston was professional, prompt, educated me on preventative maintenance. Great company!

I paid Sunshine to get my swamp cooler ready for the summer. I had done it myself the previous year, but it leaked a lot. Sunshine charged me $130, but it still leaked. I called them and they came back out, told me my hose bib wax responsible for the leak and charged me a $90 service fee. I had the bib replaced (it was leaking a little bit) and the swampy is still leaking. I feel like Sunshine saw that bib leak and took the opportunity to blame the problem on something that wasn’t their responsibility instead of looking at their own work. I’ve paid them $200+ and my cooler works no better than it did last year.

ABSOLUTELY GREAT!

November 2014 our original furnace decided to quit and the weather was getting cold. We called Sunshine Plumbing & Heating and we had a new Carrier furnace in a few days. The other companies we contacted couldn’t even get to the house for weeks.

Then this past summer our swamp cooler decided to quit. Who did we call; Sunshine Plumbing & Heating. They had a challenge getting a new system in the furnace space in our 1969 tri level home, but they did it. We now have a Carrier heating and air conditioning system that is fantastic.
We can’t praise the personnel at Sunshine Plumbing & Heating enough, they are great!

We highly recommend Sunshine Plumbing & Heating.

Thank you Ruby, Monique, Jay, Wesley, Nick, Josh, Justin, Louie, Mike and Evan

Brian and Chris Joseph

I rarely have good customer service experiences anymore so when they do occur I am excited to share. We had one company come out and say they could not find our AC leak. They said we needed to then repipe from attic above 2nd floor down to ground level outside to the unit. This was going to run us $5k+ (not to mention have new piping down the prominent face of our house). I decided to get a 2nd opinion and called Sunshine. These guys were so personable and professional. They ran one test and found the leak in minutes. It was in fact outside and on the unit itself. So, had we re-piped the whole system from the attic and paid thousands we would have still had a leak! I am a nurse and mom of 3. No one deserves to be lied to but I truly don't understand these things and I'm so glad I found a company that advocated for me and is doing the right thing for my home and family. Highly recommend Kurston and Josh! Thankful for companies that value their customers.

Had to use the 24 hour emergency service. Tech came right away (Dallas) and he was very professional and friendly. However, 3 stars due to not being able to "press 2 for emergency service" for the past 2 days. Had to call contractors to get phone numbers. Since they have to return to do some warranty work I will update my review when HVAC issues are resolved.

Excellent honest service!! I can not say how excellent the service I received. Ramon Alderrtte performed a video rocording for my sewer and was prompt and provided the utmost customer service!!!! Also Shane came out to my property to provide a quote on a new water meter install and also provided excellent customer service!! I highly recommend Sunshine Plumbing because they are honest, affordable and most of all provide superior customer service!!!!

It was terrible. I was looking for an installation and haul- away of a toilet. We had picked up toilet and was quoted a price of $127.95 minus 10% senior discount. Service guy was prompt but we had wrong connection part. I ran to Lowes and got proper connector so work was completed within 75 minutes of his arrival. When he presented bill it was now $301!!!. I would have paid a pro-rata for additional half hour (127.95 x 50% = 63.98) for a total of $191.92 -10% or $172. Instead he "reduced" it to $243 which we feel is a ripoff for simple toilet hookup. We had been quoted 125-135 by other plumber.

Stay away from these people

My first experience with Sunshine Plumbing and Heating occurred when our household hot water tank needed to be replaced.

Bobby, a senior service tech, pointed out the problem cause and explained why a straight trade out, tank for tank, would not work. Not a sales pitch, what was in our best interest.

Damian, the plumber, arrived on time to perform the various tasks. Before starting, he took the time to review all the notes Bobby had entered, confirmed the estimated work time, and the project cost.

Damian's work was efficient, neat, and surprisingly quite.

Based on my experience with Bobby and Damian, I recommend Sunshine Plumbing and Heating without reservation.

- Vern