Ortega Quality Mechanical

I would love to commend Jake and his team on the excellent service I received. This was a divine appointment for sure! Let me explain... My mom's water heater went out. I stopped at Lowe's to get a new water and to set up an install. Jake and Jordan were in the isle as I approached the Lowe's team member and they overheard me asking about a 50 gallon water heater and requesting an install. Jake approached me and said that he could do the whole job for $2500 and they could do the job that very day. After a quick thought, I agreed and he gave me his contact info. Requested that I take a couple of pictures of the water heater since it was located in the closet, send it to him with my contact info. I said I would and did just that. ( By accident, I sent the pics to the office number instead of Jake's direct line) Jake contacted me within a couple of hours, following up with me directly. He rearranged some things for that day and fit my mom's water heater replacement in that very afternoon just as he said he would! Michael and Jordan were the technicians that did the job, and they went over and above for my mom. They were professional and respectful and very sweet with my mom. I would recommend this company and this team to anyone. Thank you all for the service and the great customer service!!!!

Tawnya Fritts

My experience with the Ortega Quality Mechanical team was excellent! From the first phone call to the time they left my home. Jake accommodated my schedule and we arranged for service quicker than any other companies I had called. After replacing my outdoor leaky faucet, the team also checked some other indoor repairs I needed and fixed my garbage disposal! No more searching online for a dependable plumber, I've found my guys!

Jake Ortega, the owner, was so responsive and friendly! A true professional 😃 He got back to me immediately and fit me in when they had a cancellation, which was so awesome considering how booked up everyone is! Anthony, his tech, came over and fixed my leak problem super fast and was fantastic! If you are looking for a High quality plumbing service With excellent customer service, look No further! This company is legit and local! Thank you so much for Helping me!

I had a leaking toilet and the shut off valve would not work. Not an emergency, but I hate wasting water. I called and spoke with Jake, the owner. It was my first time calling but he said he would fit me in later that day and would call. He did as promised and arrived with Kenneth, the plumber. They both fixed it quickly. They were both very nice, polite and professional. I could not be happier with either one of them or their work and the price was great. I highly recommend them.

My first time using Ortega's they were recommended by my next door neighbor. We had an emergency as the faucet for one of our showers would not turn off on a Sunday night. In the process of turning off the water at the meter my neighbor was leaving and told me about ortega's. I texted them that night and they actually answered the text and had somebody out here the next morning early. The young man was professional and friendly the repair was all taken care of and we were back in business. Great all around experience.

Above and beyond. We used the Ortega team for a new swamp cooler. The consult was very informative. They were clear and professional about what could be done on our house and gave some suggestions for future improvements. The installation was seamless. We had a question about a strange smell after install and the owner came over to reassure us that it was just the new pads. The day of the swamp cooler install our oven and microwave electricity went out and while it was just a coincidence, the owner took an hour out of his day to troubleshoot. These guys are unbelievable. It’s refreshing to have quality service, kind hearts and a reliable plumbing team. I recommend their service whole heartedly.

Outstanding company. Needed a heater replaced in Jemez and the ducting repaired. We also needed another company to clean and sterilize the ducts. It's almost impossible to get someone willing to make the drive. Karen went above and beyond to get everything we needed, taken care of. I highly recommend Ortega. It's refreshing to receive such great care and professionalism from a mechanical company.

Ortega Quality Mechanical is a great company! After selling my house, I needed inspections and servicing on the hot water heater, furnace, and cooler. They were professional and knowledgeable while providing high quality work with attention to details. I will be recommending them to my family and friends!

I couldn't be happier with the work that was done by Ortega Quality Mechanical. Jake Ortega and his team are exceptional in terms of customer service, responsiveness and consideration.

Kenneth and Anthony spent a number of hours in my home working fast, cleaning up and did a flawless job at a very fair rate.
Real professionals. No matter the job I need done I'm going to call Ortega Quality Mechanical first.

I have an old Mossman home so this is my 2nd time using Ortega Quality Mechanical. Jake and his team, Ken and Rob were absolutely great! I had an appointment to have a faucet fixed when it busted. They showed up right within the time frame they said they would and fixed (and upgraded) my exterior faucet and pipe.

Thank you for such prompt and professional service! I will always use this company for any plumbing or remodel work I need done.

5 STARS!!