Academy Plumbing, Heating, Air Conditioning and Electric, Inc.

I requested an estimate be completed at my parents residence for refrigerated air. The employee who came out, was rude, judgmental and treated us as if we couldn’t afford the job. He never sent me the estimate. And the estimate was completed about a month ago. Well I ended up going with TLC. This company lost business. Poor service. Would not recommend

They serviced my heating system last winter and I was so impressed by their professionalism. Next I had a plumbing problem. They came to my aide and again I was impressed. I had no reservations calling them to install new ceiling fans. Another great job at a very reasonable price. Two thumbs up to this company.

A special thanks today to Bill! Great job.

Signed, a very loyal customer.

These people were amazing. They replaced my 84 year old fathers refrigerated air system. They were kind, patient and very attentive. So many services and construction companies are so unreliable these days. It was refreshing to see a company that was right on with everything. Thank you for your professionalism and over the top customer service.

Have used academy for probably 8+years. Everytime I am happy. We have used all services with them. My co-workers and family use them as well.

The professional who worked on our A/C was knowledgeable and helpful. He worked to order a part still under warranty to keep our out of pocket price down. In another home, the guy in charge of installing evaporative cooler was honest, fair, and followed up to make sure everything worked well. Also, assisted with rebate. Great company!

First time for us to use Academy , and we highly recommend them . They were pleasant to deal with ,and had our furnace running in no time. Phillip our tech. was very professional and knowledgeable. Their price was very reasonable and fair. We will use them again.

My wife and I have been customers of Academy for several years, and we have had them in our home for jobs ranging from starting up our swamp cooler to the installation of lighting fixtures. Every time we have interacted with members of the company, we have been treated in a very polite and professional manor, and I especially appreciate that they have consistency shown up on time for scheduled appointments. This year, our swamp cooler was especially troublesome, and it seemed like any way that the system could fail it did. Academy worked with us every step of the way to make sure that we got the cooler operational, up to and including having a technician come to our house for an hour on a weekend day on a warranty repair job. I am very appreciate of the high level of responsiveness and service Academy provided during this time. We will absolutely be using Academy for our future electrical and plumbing needs, and look forward to having them work with us as we continue to update our home.

Awesome bussiness. Offered tips and suggestions for getting my furnace running again. I have not had a need to use them in a few years. Glad to see they still offer the same friendly service and advice as the last time. Highly recommend!

First time user with Academy Plumbing Heating & AC. After having several estimates done by several companies, I decided to go with Academy because of the price, very reasonable with their competitors being higher. Installers were very professional, arrived earlier, and work was completed on time. They explained how the unit works and what to do on humid days. Took away old unit, and ensured area was cleaned up.

The technician who came was professional enough in technical expertise at first but by the end of the experience I felt scammed. My main concern was 1. Not getting my issue fixed while also being dramatically over charged for r410a (AC coolant). Specifically, I researched approximate cost of r410a online after the fact and found out it costs about $4.32 USD/pound. I was charged over $50/pound. Ultimately I expect some significant upcharge over $5 but over 1000% is completly BS. The technician also forgot this coolant at first and had to go back which I have no doubt he charged time and labor for. He was deceptive since he didnt state what costs would be for labor or materials were upfront. In other words, he showed me the charges after he performed the work which was minimal since I sat and watched him work. All he really did was pump 5 pounds of coolant and charged me $420. My AC doesn't keep up when I have a commercial sized unit for a smaller townhouse (about 1400 sqft). My overall impression is that his total analysis was wrong and that labor for coolant was the easiest way to overcharge me with an expected call back to them to repair again. I do not recommend this service. Lastly for the record, I hired Marty McKee. He recognized it was more an airflow issue (which in also mentioned to Academy), and that fixed the issue for a fraction of what academy charged me.