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Quality Air Specialists Inc Reviews - 12

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jonathan Gellman

Randy and his team went out of there way to prioritize our request for quick attention to the issue we were having with our air conditioning. Communication was fantastic, and they were very helpful. The problem ended up being electrical, so we had to wait for an electrician to come out to get the issue resolved. In the meantime, Randy had his team delivered a portable air conditioning unit to keep us cool while we waited, and did so within an hour. They did not need to do that, and offered so at no cost. We were grateful and would do business with this company again without hesitation.

-Jonathan (Westfield, NJ)

Katherine G

I am writing to express my appreciation after receiving 5 years of solid high quality service from Quality Air. I couldn't be happier after enjoying the results of the insulation and HVAC system installed by Quality Air in 2011.

Everyone on the team is cheerful, patient and efficient, as a result, making the customer's life much easier than anticipated.

Our hot water tank started leaking during the big snow storm, and we were not expecting any speedy service from anyone right after the snow storm. We were extremely surprised when Quality Air replaced the system the next day we placed the call and handled all the paperwork!

As they worked, I kept asking questions due to my curiosity. Everyone was patient and knowledgeable to answer my questions. I not only received professional service but also enough knowledge to understand how the system works.

Thank you Bobby, Steve, Irena, Randy for this repair. Thank you Glenn, Randy, Irena and many others from 5 years ago.

Ben Levoy

My parents have used Quality Air for many years and highly recommended them when my wife and I bought our first house in Nov 2016. Additionally, My Dad has known the owner Randy for as long and told me if you are looking for a owner who has the highest integrity and is as knowledgeable as anyone in the industry then give Randy a call. I did and could not be happier. Randy and the team are First Rate, Super Polite and most importantly do impeccable work. They are also part of the state clean energy program which we took advantage of and could not be happier with. Not many HVAC companies are part of this unique program. Quality Air also works with the best brands and matches the best equipment to your personal and current needs at fair rates. While there are many HVAC companies out there, you will not find a finer outfit than Quality Air Specialist. I highly recommend them and challenge anyone to give them a call and see for yourself!

David Hoh

I'm in the energy and home improvement field and have known Quality Air Specialists for some time. We met through industry and trade type training.
We referred QAS to one of our customer's family members in Westfield, NJ. (We don't service that area). As a customer and quality focused business, we don't take referring others lightly. Randy from Quality Air, met with the customer and offered solutions for their Comfort issues. They had a Mitsubishi heat pump system installed in their Victorian home. The feedback was tremendous- QAS understood what they wanted, gave them several options and delivered more than they expected. The house is now very comfortable and cost much less to heat and cool. Good job QAS, I'm keeping you on my referral list for customers in your area. Thanks, Dave Hoh.

Jeff Shlosberg

Dear Randy
I wanted to take a moment to inform you of our experience working with your company.
My wife and I are delighted with the Mitsubshi Ductless Mini Split System that you recommended & had installed in our home.
It has been functioning well during hot and humid days and is extremely quiet and efficient. Since the weather turned cold, the heater function (heat pump) is an added bonus since I was going to install a new furnace, now I don’t need to. We feel we made the proper decision in selecting the Mitsubshi system and having your company, Quality Air Specialists to install it.
I must make the following comments about the installation. Bobby and his crew worked with speed and skill that was obvious to me as I watched during the hours the process required. When the work was complete, the clean up was meticulously done, the rooms and basement were left immaculately clean. Also, your customer service is excellent. I needed to call your office and Layla was very professional, friendly and informative.
It was a pleasure doing business with you.
Thank you.
Jeffrey Shlosberg
Dunellen, NJ

Bob Confessore

I've used Quality Air Specialists for several years for my primary residence. When I recently purchased a rental property we identified a unique problem with metal AC ducts sweating inside an interior wall and causing damage to the ceiling in the finished basement. I had several "handyman" contractors superficially evaluate and propose solutions, none of which I was confident would solve the problem. When I called Quality Air, Randy (the owner) arranged to come out the next day to take a look. He literally spent a full hour of his time to diagnose the problem(s), and talked through alternative solutions with me. We agreed on the approach to take, and his guys, Tim and Steve, - who were very polite and very efficient - did an outstanding job getting the work done. I have to say it has been a pleasure working with Quality Air and would certainly recommend them to friends and family.

Chris Riley

We needed a new cooling system as the old one leaked all the Freon into the air. They came out to give us a quote within a few hours. The quote was less than other vendors, and for a Trane, which Consumer Reports rates very well. We went with them, and they just finished installing it. Nice installation. One day to get a quote, another day for us to get a competing quote and decide to go with Quality Air Specialists, and they installed the system the next day. Very responsive. 10/10 would use again.

Keith Chiappone

We called QAS two years ago to get an estimate just for insulation in our attic. When we received the proposal, we saw that we could get a rebate through the NJ Clean Energy Program. Glenn also told me if we converted to natural gas (we had oil heat), we could save a bunch more. We sat on the proposal for a while and picked it up again late last year. I did some research and saw people paying upwards of $18 to convert from oil to nat gas.

We went through the process during which we were approved for a 7 year 0% interest loan to pay for the cost of the project. The guys were in and out in three days and our house is so much warmer. Our total cost for the project was $10,440, which is great considering we've got a new furnace with a 95 efficiency rating, a central air unit (we were using window units previously), and an insulated attic (it had the original insulation from when it was built in 1955).

We're very happy with the work that's been done.

Helena DelRe

This company is great! Prompt and professional, from the office workers, estimator, installers and the owner. I couldn't be happier with how neat and efficient the whole process was. Now I have a brand new Trane air conditioner and furnace! Thanks, Quality Air Specialists!

Sherrie Kane

Quality Air Specialists were excellent. Right from the start with a competitive price and through the whole process they were professional, neat and respectful. Thank you, Quality Air

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