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    Runnemede Plumbing, Heating, Cooling, and Electric Reviews - 24

    4.2
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dana Vandegrift

    I highly recommend them everyone there couldn’t have been any nicer and very helpful!! Had our hot water heater leak like crazy on us messed up our entire game room! And someone came out yesterday to look at it and he said they could fix it today 2/15. Well we called them 2/14 and they had closed early due to the holiday but they made it happen!! We where their 1st appointment today and the men who installed it where friendly and helpful I couldn’t be anymore pleased. Thank you so much!!

    Matthew Gayle

    There was a mistake made with a repair they performed on my boiler that created a significant headache for me and required additional repairs to be performed. Although I was frustrated with the error, I recognize that everyone occasionally makes mistakes. Importantly, this company dispatched someone very quickly to address the problem and even though it took several visits to finally resolve it, they acknowledged responsibility for the mistake, did not charge me for either the parts or labor for any of the additional work required to fix it, and provided me an extended warranty on the parts they needed to replace. The owner also called me personally to apologize for the error and the inconvenience to me, and then in an exceptional demonstration of his good faith and commitment to ensuring I felt valued as a customer, offered to make a donation to the charity of my choice.

    As I said, anyone can make a mistake. It says more about this company that they were willing to do the right thing afterward.

    G WWhite

    Buyer beware. I was charged $249 for approximately 30 mins of work (that's from the time the technician arrived until he left). In my mind, that equates to $500/hr fee. Even if I factored in a half hour for driving time, it would still be $250/hr fee. The owner/manager justified this rate by quoting me the costs of running a business - insurance, trucks, and salaries, but how is this any different or unique from other reputable plumbing companies? He didn't seem overly concerned that I will not be a repeat customer. I guess when you've fleeced one already, you don't need them to come back.

    Kevin Lucas

    Fast response. Excellent diagnosis, repair & service by Chris. I have very high standards. Chris could not have done better. I can repair & diagnose most things, but I won't hesitate to call them again, and I'll recommend them.

    David Dutka

    Chris and staff are amazing. They did and oil to gas conversion on my heater and water heater. Chris and staff were quick, responsive, and very knowledgeable. High Recommended

    Colleen Farmer

    Connor came out and unclogged my garbage disposal. He was very professional and provided outstanding service...thank you!

    Ruth Oramas

    I had the best service today on my furnace! Dave from Runnemede Heating took his time, didn't try to upsell me, checked all safety features, and best of all, got my heat on! I will be using them for all my heating, air conditioning, plumbing AND electrical needs (and I have alot)

    Sandee Bengel

    I have to say these guys always do an amazing job! Their customer service is fantastic and every time I ever had trouble with my air conditioning, they always fix it ASAP ! They explain and let you know exactly the issues that are causing the problem and do a fantastic job! I highly recommend them!!

    Anthony Mingarino

    Excellent and friendly service. The prices were good and the work quality was excellent. They showed up when they said they would and were very neat. Mark was the latest tech. to provide service and he was helpful in making decisions. I highly recommend Runnemede Plumbing.

    Jen Brady

    Great service and very honest technicians. Dave was quick and did a great job working on my heater. I have used this company for years and am very happy with their work ethic.

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