Blue Ridge Heating & Cooling

We recently had our heat and air replaced by Blue Ridge Cooling and Heating. I cannot say enough good things about this company!
From the professional and friendly interaction with Jennifer on the phone and the wonderful service by Mike, Darrian and Nikko, the entire experience was pleasant and painless.
Mile came out to access a situation with our AC, did a temporary fix and thoroughly explained all of our options. We decided to go with a total replacement of our heat and air. It was a 2-day job, which they did neatly and efficiently, even vacuuming any messes as they went along. They really seemed to enjoy the job and working together. They are truly "The Dream Team"!
This is our second time using Blue Ridge; the first was replacing our furnace in a condo we owned in 2015, and we have been totally pleased with their work both times. Highly recommend!!!

Blue Ridge service was fantastic. The repair to my boiler was done in a professional manor by technicians Mike and Nico. Good employees make for a successful business, job well done. I would use Blue Ridge again without hesitation.

Nico & Dan did a great job installing two additional vents in my home. There was NO mess or clean up for me to do after. They were prompt, kind, and professional. This company is great and has taken care of all of my HVAC needs. Thank you all so much!

Outstanding knowledge and customer service! I used them for an inspection on a brand new air conditioning unit that fried up. They gave a professional assessment and report and pictures to follow.I HIGHLY RECOMMEND! Jennifer is OUTSTANDING!

Amanda was our tech and she was awesome. We have used Blue Ridge in the past, and they never fail to satisfy. Amanda really dug deep and made sure our furnace was clean, running properly, and explained everything in great detail.

Amanda was neat, professional, and was great to deal with overall.

The tech called before showing up, when he got here very professional in his duties, he let me know everything he was doing and what could be done longterm.I hit him with a couple of questions and did well answering them.and had a very good time with the dogs and they took right to him. Nico good job..... .I know jen and bill pride themselves in hiring good people they did good thank you keith

I have been a Blue Ridge customer for over 13 years. Bill and his staff have always provided excellent service. This past summer Cecil capably tuned up my aging AC, and it worked well for the remaining time that I had it. Two weeks ago I had Blue Ridge replace my unit. Louie, assisted by Shea, did a fine job installing my new AC. Because of the continuing warm weather, I have already used it. . So far I am very happy with its performance. Thank you Blue Ridge!

I had just purchased a new home and didn't feel comfortable with the level of work that was performed by the developers contractor. I wanted reassurance from someone else that would provide me with an honest overview.

Because I purchased the home during early winter, the A/C was not yet turned on. Although I was assured that everything was in working order I wanted "peace of mind" and wanted to have the entire system checked out.

I contacted Blue Ridge because of their trustworthy service and excellent reviews. I was also familiar with their family and knew I could trust the work that was to be performed.

The service was excellent all around. From office staff to the technician. I received a courtesy call the day before the scheduled service and also an additional courtesy call thirty minutes prior the technicians arrival. Cecil arrived on time and was friendly and courteous when he introduced himself. He was prepared and quickly donned protective booties as to not disturb my flooring. (Very nice touch!)

Cecil reviewed every aspect of my system inside and out and was more than pleased to explain how everything worked. He answered my questions with professionalism and dignity. He was passionate about his work and the level of customer service he wanted to provide. I felt bad for keeping him for what I felt was a prolonged period of time. He assured me that he did not want to rush and wanted to make sure everything was operating efficiently and correctly.

In the end he reviewed all his work with me, provided professional insight and advise and offered further suggestions on proper maintenance. Cecil advised me of other services that Blue Ridge currently offers (which I will be signing up for.) There was no pressure....Just honest advice by a professional who was proud of the work he did. He reviewed the cost and verified that all my information was correct. In addition, I found Blue Ridge to be very tech savvy as Cecil showed me that any service technician could review my system information and the work that was performed that day through an application on his iPad. It was reassuring to know that work performed was well documented and subject to review from everyone within the company.

I know Blue Ridge prides itself on customer service and supporting their employees. Cecil exhibited every aspect that afternoon and I am more than pleased that he assisted me that day. I will certainly and have recently recommended Blue Ridge to my neighbors and friends.

Give them a call...you won't be disappointed!

Darien did a great job explaining his work and resetting all thermostats.

Additionally, took the time to teach us how the gas fireplace works.

Will use again

Cecil came out to fix our a/c after I placed an emergency call to Blue Ridge. He was personable, extremely competent and very professional. He knew just what to look for in repairing our a/c unit, had the parts on hand, and the rates were very reasonable. This is a company to be trusted. We would use them again, and recommend them to friends.