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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Onsite services

WaterMac Reviews - 55

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Curtis

I have been a customer of WaterMac for three years. They have always done very good work. Their technicians are very polite, extremely professional and efficient. The work they have done for me has always been very good and reliable. In the most recent time I needed their assistance, their technician was at my house just a half an hour after I called and had the problem taken care of in less than an hour. They are rather expensive, but in the end WaterMac does very good and reliable work. I would recommend them.

Matthew Sisto

Watermac has been great. Both Justin H. And Justin R. have completed different services at our home. They both are very professional and friendly, explaining the job in detail and updating us along the way. Highly recommended!!

Arthur Marston, CEC, CCA

Thorough and efficient work done by Justin. He was able to determine our shower leak was a faulty pipe/valve (as opposed to just damaged tile and grout) without having to breech any walls. Great instinct for a plumber, like a pipe whisperer. Very satisfied with all repairs to shower plumbing as well as dishwasher installation all in the same day. I would recommend.

Harry Gerardi

Justin was amazing! He took the time to explain to both my wife and I what needed to be done and was very friendly. He was very tidy and cleaned up everything before he left like he was never there. I couldn’t give Justin a better referral and we really appreciated him! Thank you Justin!

Shreyans Gokhru

Justin at Watermac came in to inspect a kitchen sink leak documented by a home inspector. He promptly identified that the leak was not due to deteriorating pipes or washers and checked any other causes for the leak. He noticed that the nut connecting the pipe to the sink was loose and tightened it to resolve the issue and that to at no charge. I feel like I could have been advised to perform some repairs, but was given an honest and professional opinion and the issue was immediately resolved. I would highly recommend Justin for his professionalism and will plan to use him for my future plumbing needs.

Ivan Bajceski

I use WaterMac any time I have a plumbing issue. The service is excellent. The technicians are knowledgeable, experienced and very professional. They show up on time, work diligently until the job is done, and do an awesome job with explaining what the problem is and what they’re doing to fix it. Hands down one of the better plumbing companies. I’ll definitely continue go use them for any plumbing needs. Great work WaterMac! 👍🏻

Alexander Maxwell

These guys were just supposed to give me an estimate. But once Justin saw the job, he said he could get it done right then and there. And he did a great job to boot! Found my plumber

Azim Sonawalla

Did a great job fixing our AC, we were back up and running the same day. I also particularly appreciated walking through each service item before I committed to it so I always knew what we were getting into. I would definitely recommend.

Deborah Aviles

I had Justin over for an estimate. He came early, he was sweet, he knew his stuff, he photographed everything so he could go back to his office & work out a game plan for us & he was very thorough & now it's up to the condo owner to approve his work estimate. In any case you'll do well with Watermac & Justin. He didn't even mind me or my giant cat at his side asking questions. Definitely will recommend this man & this company to anyone who asks. Soooooo good, really!!

Steven Benenson

I have used WaterMac for several repairs over the last several years. They are responsive, professional, communicative, and thorough. Jobs have included replacement of a hot water heater, full servicing of a boiler, PVC sewage pipe repair, and repair of leaking ceiling pipe. The prices are preset and agreed to at each stage of the work and many jobs are flat fee based. Today, Justine investigated a persistent ceiling leak, ruled out the master bathroom shower above as a cause, isolated and replaced the bad pipe joint and pipe, and further insulated that pipe from a light housing that was accelerating corrosion. He explained each step in the process, did only the repair needed, and even offered to inspect other pipes in the basement to assure me that this was a one-off. WaterMac is a 5 man company, with a very responsive office. Highly recommended.

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