Yuhan Heating & Air Conditioning

I rarely write reviews, but I would like to tell you my story with Yuhan Mechanical.

My central AC unit was very old and finally stopped working right before summer started.
I contacted a contractor (not Yuhan) that I had used once before. A guy came over and checked my unit. He said it was going to cost $12,500 to replace the entire unit. But he didn't even mention details of the job. Moreover, he said I had to decide now because the price might go up otherwise.
I asked him "can you make such a big decision in a few minutes right after you are told to pay $12,500?" He didn't answer my question. I told him to give me an official quote. Then, sure enough, they never got back to me except the invoice immediately sent to me for the check-up job he did.

I started searching for another contractor. A friend of mine recommended Yuhan Mechanical to me for his very good experience with them before.

So I contacted them. Justin, the managing partner, visited me right away.
He checked my unit thoroughly and recommended me to replace the entire unit, logically explaining the problems of the unit, why it should be replaced with, and what options are available. He gave me a lot of detailed information.
Besides, when he climbed up to the attic, he found that the fan there was completely broken (probably decades ago). He suggested to fix it also, as it is very important to let hot air escape from the house. The previous contractor never mentioned anything about it.
Even more important thing Justin told me was to ask my town for permission for replacing my unit, followed by inspection, both of which they took care of for me. Otherwise, I would face a big problem when I decide to sell my house in the future. Of course, the previous contractor never told these to me as well.

So Justin explained all the details about the work needed to be done before signing the contract.
He told me to send a quote with available finance options. I asked him whether replacing the unit would cost around $12,000 and he said no way.
I received the quote the next day and the price was so much more reasonable and realistic than the previous contractor. All the scopes of work were described in detail along with options including the attic fan replacement.

I signed the contract. Then, technicians - Jake and his team - came to my house to start replacing the unit.
It was a whole-day job, but they were doing their job so professionally in a coordinated manner. I could tell that they knew exactly what they were doing.
While working on re-wiring power lines, they found some unexpected difficult problems. Jake explained to me what the problem was, but they repaired it without asking me for an additional charge nevertheless.
After everything was done, they thoroughly cleaned up everything including floors (needless to say that they set up their tarp before started the job), so it looked like they hadn't done anything there. Of course, my brand-new central AC started working better than ever before with cooler air, less noise and so much better energy efficiency.

Later, Jenna - a lady working in the office coordinating everything, who helped me tremendously from the beginning to the end - contacted my town and set up all the necessary inspection appointments for me. All I had to do was to wait for the inspectors at home. Inspection completed with no problem at all.

I had a bit of rough time at the beginning of my journey to replace my central AC. But after I started talking with Yuhan Mechanical, everything went very smoothly. They answered all of my questions clearly, so I could start building my confidence to trust them. Everyone at Yuhan Mechanical I met - Justin, Jenna, Jake and all the technicians - was extremely polite to me, honest with explaining the situation and cost, and responsible for what they said. They never broke my confidence and trust after all.

I am extremely satisfied with their job. I strongly recommend Yuhan Mechanical.

Brendon and his assistant were very prompt, very polite, professional, respectful and clean. Even though I told them they didn't have to keep putting on/off their shoe covers, they insisted they did. They were very thorough, informative and always asked permission for various things.

The team was fast and efficient, did a great job. I would highly recommend them to others.

We moved into a new house this winter that needed a new furnace and AC but knew absolutely nothing! Justin and his team came in for a consultation and answered all of our questions and explained what would be best for us in terms of size, efficiency and air pressure and we have been living comfortably ever since. Their pricing was very fair and the piece of mind we have been given by their excellent work is priceless! They have been a joy to work with since the beginning. Professional, on time and meticulous. More importantly, anytime we have a question they are available and happy to help. We would highly recommend them!

I live in a condominium and my heating system broke - I decided to call Yuhan after reading the glowing review on google. I talked the dispatcher Fabio, a very pleasant professional guy and he scheduled an appointment the following day. The young guy who came here, Roque was one of the most down to earth person. He actually put on the plastic shoe cover before walking into my house. Roque manner was very gentle and very considerate. He set to work on checking my HVAC system - and provided recommendation to my HVAC problem. I was so happy with the entire process (even though - unfortunately - my HVAC system is broken) and I gladly work with Yuhan to get my system replaced. They offer the flexibility of financing some higher replacement cost just to make sure that people are able to stay safe and warm (or cool). All an all, this is really a good company, and the reviews here were accurate. Roque is really awesome. He is a soft spoken person and super genuine and if all the staff in Yuhan are like Roque - then Yuhan is the Heating & Air Conditioning Par Excellence. Kudos! Highly recommended!!

I called Yuhan Heating & Cooling to check a boiler they previously installed. Since I was not the person they dealt with initially, I didn’t know what to expect. To my surprised they showed up within hours of my call and the technician was knowledgeable. Damion was patient and answered all of my questions. Which was helpful as it was my first time dealing with this issue. I was very pleased with the services he provided and I look forward to working with Yuhan Heating & Cooling in the near future.

I have used Yuhan on both commercial and residential properties. Every time they have showed up when they say they will and their pricing is fair. I have never felt like I was being overcharged. They have installed over a dozen new units for me and have made numerous service calls on old existing units for several properties. I highly recommend Aeri, Sam, Stephen, Diego and his install crew. A pleasure to work with and wish more contractors were like them.

My boiler was 24 years old and I called 4 contractors for proposals. All 4 contractors were referred however Yuhan was the most trust worthy. While the others needed to work on their sales pitch Yuhan was like a trusted advisor and consulted us as if it were their home.

When they did the work they were very clean and I am extremely satisfied. For us it was a very large purchase that we felt good about when all was done.
Finally they were the lowest cost provider yet had the most to offer.

I highly recommend Yuhan heating/cooling because they are very professional, pleasant, and efficient. Oscar and his crew were very knowledgeable and very easy to talk to. The ductless heating/cooling system they installed is of high quality and very quiet, something to consider if you are installing it in a bedroom. Justin and everyone in their company are reliable and trustworthy. Thanks Yuhan!

In order to reserve a spot I had to have a non-refundable payment. They stated that if I canceled the order within 24 hours they would keep the funds as a credit. Despite them telling me it would take two days for them to have anybody come, and being a 1st time customer in a heat wave.

Their business model is not right and I will refuse to do business with them.