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    Yuhan Heating & Air Conditioning Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Diane Dang

    First off, I want to say that I had a good experience with Yuhan's HVAC service during the winter when I needed to get my heating system checked. Then recently, I noticed a leak forming from my central air conditioning system and did not hesitate to call them again. I was able to get an appointment quickly. After making the appointment, I figured out what the problem was. The condensate drain line was clogged, hence the leakage. We were able to unclog it with a plastic drain snake and voila, the leak stopped. I called Yuhan to tell them that it appeared we fixed the problem. But since I already paid the $100 non-refundable fee to secure the appointment, which included the diagnostic, they suggested I should still have someone come look at my cooling system anyways to make sure it was indeed running properly. Damien came to help us that day. Although he was late (he came a little after 9:30a when the appointment window was 7:30a-9:30a), it didn't affect us too much and he was cordial upon entering the house. He looked at the central air system and said that he was going to open the side panel to take a look and vacuum "as a courtesy." I was not aware that this 5 minutes of vacuuming was going to cost me an additional $175. When I was charged after he finished, I was surprised because there was no official proposal extended stating that I would be charged x amount for the service. Usually when the diagnostic is made, a service proposal is extended to the client, and the client should be able to agree or disagree to said service before being charged for it. Had I known I would be charged this amount for a quick vacuum, I wouldn't have agreed to it. Although this may all have just been a big miscommunication in the end, I was still very unhappy with being charged for a service I could've done myself.

    Andrei Alupului

    Yuhan was absolutely fantastic to work with, having AC issues in the summer is always stressful, and they were able to see me quickly. Brendon F. was absolutely fantastic and professional. My issue wasn't anywhere near as bad as I anticipated and he took care of it quickly, answered my questions and gave me some advice on good maintenance to boot. I can't remember the last time I was this happy after a maintenance job, the quick fix made my day and I'm glad to know Yuhan's around if I have any issues in the future.

    Jennifer Leung

    Search no further. Stephen and his employees understand best-in-class service, communication and attention to detail. We had traditional central AC with heat pump installed on the second floor of our tricky, 1902 historic home. This was after Stephen came out a second time because we really felt with our tiny closets, ducts to the second floor from the attic would take up too much room with no existing ducts. He re-strategized and found an alternate way. No other company we interviewed did this. Yuhan offers competitive, fair pricing. Stephen, Jose and crew were not only polite and receptive, but respectful and clean in our home, careful to protect our wood floors and always cleaned up. No reason for us to call anyone else for our cooling and heating needs. 5 star experience!

    David L

    Justin and his installation team were excellent and we appreciate their professionalism and quality workmanship. They did everything they promised and were very polite and considerate. We will continue to use them into the future. Our new A/C carrier system works perfectly.
    Thank you

    Franchesca Ali

    I just did a walkthrough for the completion of my HVAC system and I am beyond satisfied. I just bought a new home and wanted to get a top quality AC and heating delivered centrally through vents in my home! I interviewed 5 different companies/individuals and Stephen was able to execute the work I wanted in a timely manner. As soon as I decided to move forward with Yuhan heating and cooling, Jose, the project manager made the process super seamless. And the team working on my home, Diego, Minor, and Juan did impeccable work ! They were so professional, and the quality of their work speaks for itself. I couldn’t be happier with the experience overall. What an amazing team.

    Angela LaRocca

    I have used Yuhan for 2 homes. They are reliable, professional, knowledgeable, courteous, there are too many adjectives to list. They gave us estimates, and they were a little lower than some of the others. They gave us a complete estimate, other companies dragged their feet and would not answer all our questions.
    I have been doing business with Yuhan for a little over 5 years. I have them maintain the heating and air conditioning system, and I couldn't be happier. They are licensed and local. Thank you to all of you at Yuhan.

    Roosevelt Barham

    It was my good fortune that during my search for a qualified HVAC company I found YUHAN Heating and Cooling. My interest in YUHAN was verified once I read a review from a customer. I am therefore eager to tell of my amazing experience with this company. Mr Justin So is a fine representation of the core value of YUHAN heating and cooling company. Professional integrity personable honest on time performance are all the buzz words that describe his team. Justin has a profound knowledge base of the industry and Carrier equipment in its entirety. Once a consultation is set up his concern to deliver the precise equipment for your home is paramount. The entire process was completed on time with respect to your living space pocket and with expert craftsmanship. I am extremely pleased with my installation and the performance of the Carrier systems. I feel privileged to have met Justin a fine gentleman and professional with a fantastic work crew. You will not be disappointed on any level with YUHAN Heating and Air-conditioning installation company.

    Stephen Spencer

    We have used Yuhan for more than a decade now. They are loyal to long-standing customers and will go out of their way to provide service and resolve issues -- if necessary in emergency cases come by several times in a row until the problem is fixed to the homeowner's satisfaction.
    Technicians are friendly, tidy, organized and very careful when working inside the home.

    Colleen Otremsky

    After researching multiple local HVAC vendors in our area who sold Carrier systems, we chose Yuhan to install a two-zone HVAC system plus new ductwork and a new HE hot water heater in our 100 year old home. We knew it would be a large job and we wanted to invest in a company that listened to us and gave us the best system for our budget.

    What set Yuhan apart from other vendors was their responsiveness, follow-through and professionalism. From setting the first appointment, to the proposal process with Stephen, through installation and scheduled maintenance, this company met our expectations for timeliness and communication. They use a service to confirm appointments via text and alert us when a tech is on the way. This is helpful when you are managing a dog, small children and a business at home.

    Our installation occurred in January 2022 on one of the coldest weeks of the year. The technicians collaborated with us to come up with a plan to maintain heat on the home as long as possible and to minimize the disruption to our lives. We were able to remain in our home for the duration of the project and always had heat in our sleeping areas at night.

    Once the summer months hit we noticed the home was not cooling as expected on the second floor. We alerted our Project Manager, Jose, who immediately responded and committed to figuring out a solution and stayed in communication the whole time. We worked together to figure out the cooling issue and now the system is working fantastically. Which is great with the summer heat waves we have experienced! We highly recommend Yuhan for your HVAC needs

    Bryan Hwang

    Yuhan was incredibly professional, punctual, and diligent in installing/replacing my air conditioning system. Richard Park was very excellent with managing the overall process, while the crew and technicians provided a seamless experience during install. Highly recommended!

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