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    Rakeman Plumbing and Rakeman Air Reviews - 44

    3.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Carol Broe

    This is the second time we have used Rakeman Plumbing, They are prompt, professional, knowledgeable, friendly, honest and reasonably priced! Our friends also had a great experience with them and we are thankful for this great referral. Do not hesitate to call these people!!!
    We woke up to a leaking hot water heater, it is superbowl sunday and we did not expect to get the wonderful service we received. From our morning phone call to HOT water....4 hours. Wow.

    JL Glover

    I've used Rakeman a couple of times and was very pleased both times. Their staff was courteous, prompt and professional. Their prices are competitive so added to the rest of their attributes, I highly recommend Rakeman Plumbing!

    Joshua Jansen

    I never post reviews for anything, but I felt like I had to give these guys a big thank you. I've had a potent sewer smell that sprang up in my restaurant and couldn't get rid of it. I've had at least 4 other plumbers come by and try to solve the issue, but no one seemed to be able to find the source of it. The man they sent, (I believe his name was Michael) was really thorough. He checked every drain and pipe in the store until he found the source and patched it in no time. He even fixed both of our toilets that were acting up while he was at it. Their prices were way better than the other plumbers too. I will definitely be using Rakeman Plumbing from now on. Thanks guys!

    George W. Trombley

    I can't say enough good things about Rakeman Plumbing. I own several rental properties here in Las Vegas and need a plumber from time to time. The services they provide are always the best and I have never had to have them come back to re-fix anything. The diagnose the problem and resolve it quickly. I have used them on Easter Sunday, Christmas Eve, and Thanksgiving as nothing I own ever seems to break down during normal business hours. They don't take advantage of the situation when problems occur on holidays. They are well prepared and always courteous. They have been around now for more than 20 years that I know of and are great people. Rafael, Corky, Randy and Dawn are superstars when it comes to customer service.

    RICHARD W. WERT

    My manufactured home's water heater burst today (Saturday) and was flooding, so it was definitely an emergency. I called Rakeman because I had an excellent experience with them in the past, but the woman who whined, "I'm only a dispatcher" and "You'll need to call back on Monday" was unacceptably rude, even though as a wheelchair user, I was extremely concerned about the leak. I called another plumber who had the water heater on the truck (something else the Rakeman employee whined about not being prepared for), and they installed my new water heater professionally and pleasantly. Rakeman Plumbing advertises 24 hour emergency service on their website, but they refused to even come to my house to investigate my problem. Thanks Rakeman, I'll avoid your whiny employees in the future, and I will look elsewhere when I need plumbing services.

    Michael Chevy

    Do not use this company, they will not do the work that is needed and will steal your money. Do not ever give them or anyone your credit card before the work is done. They did not complete the work but still billed for work that was not done. Save yourself the headache and use a credible plumber because these are not professional plumbers by any means.

    T W

    I have property's in Las Vegas, unfortunately we don't live there at present. I was using another AC Repair service and was hit with a huge estimate, not more than 7 months after they claimed to have repaired it. I called friends and they told me Rakeman does Air Conditioning and to call them. I called and talked to the owner and he put me through to his service manager. I shared what my tenant told me, and what the other company told me, he offered to come himself and evaluate the situation. Turns out, the other AC company was either incompetent or lying, Rakeman saw the problem, fixed it and saved me over $2500.00!
    I was treated fairly, fast, professionally, and more important, like one of the family. Tremendous experience!

    Dan Russell

    I have been using Rakeman Plumbing for over 20 years. They have handled numerous jobs, from clogged drains, complicated basement sump pump issues, slab leaks and tricky outside snake jobs. They are punctual, professional and I highly recommend them for any plumbing job, large or small.

    jessy nelson

    Water heater is under warranty and they want to charge me the time it takes them to figure it out what is wrong. When we already know there isnt any hot water. So he left with a water heater unfixed and they want us to sign for a bill and come back tomorrow. So I called the company and asked to speak to the manager or owner and they said her name is Rhonda but they dont know her last name. So I am now waiting for a Rhonda who's last name they dont know to call me back. Terrible!!!!

    Patricia Coltes

    I had been without water for 4 days because the first guy that came out said he couldn't fix the leak til the water from the leak dried up. I live in a mobile home so I proceeded to remove all the skirting from the back end of my home to give the ground a chance to dry up. Then this other guy comes to give me an estimate on how much and then says this will be an easy fix, I can do it right now!!!!! How wonderful!! I hadn't had running water in days!!!! Thank goodness for Junior!!!! If you want a job well done and quick, make sure you get Junior to do it for you! If it wasn't for him, I'm sure I wouldn't have my water back on. Thanks again!

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