Sahara Air Conditioning & Heating, Inc.

I am very satisfied with Sahara air conditioning and heating!
It was later in the day when I called and they had somebody nearby that was willing to come and take a look at it and make a diagnostic. They came and not only diagnosed what was wrong but took care of it 100%. My air conditioner was working again! I am so happy I called Sahara air conditioning and heating! I will always use them in the future!

Again a satisfied customer! The part I need to change before, I finally had replaced. We were all treated with respect and kindness and the job got done.

Jeremy came out to find out why our a/c was running so much; sometimes over 2 hours. He said a valve was stuck and only cooling at 50%. He ordered a new part. When the new part was installed along with a new control board which I didn’t know about, it was fixed. However, the unit still runs a long time!! I don’t notice much difference. Plus my bill was $894!! I think Sahara Air should have called and given me the repair cost as a heads up!! I thought I was only getting a new valve. The control panel was expensive!!

I contacted Sahara to install my Nest Hello doorbell. They were able to get me in the next business day and I received a call when he was about 45 min away. He showed up on time and was very professional and polite. The doorbell was installed and tested. I will definitely be contacting Sahara again.

About a month ago, I bought a smart thermostat but fell short on being able to finish the installation as my unit is on my roof and I'm afraid of heights. I called Sahara and they sent a tech out (I think his name was Alex?) And he had me up and running in less than an hour.

This last Saturday afternoon, I noticed that my unit was squeaking and by the evening, it had stopped blowing cold. I called at 10 am Sunday and by 11, Matt was at my door. By 11:20, he had the issue figured out and was able to get me a temporary solution until he could come back the next day with the proper part for a permanent fix.

Both of the techs were friendly, knowledgeable, and professional. I was offered a price break on my second call, despite it being an emergency after-hours call just for being a repeat customer. On top of that, they offered a bi-yearly service package that comes with a deep discount on parts and service calls. By the time THAT discount was applied, I ended up paying less than $20 for two future maintenance appointments that would've usually run $170 by itself.

Great service, great techs, great experience!

I needed to have routine maintenance done as I recently purchased a home and was recommended by a friend of mine who knows the owner and recently had work done. The technician I had was Robert and I was extremely happy with the service, especially in COVID times. He took every precaution to make sure I felt safe first off with mask, new gloves often, and boot covers when around my property or in. He went in extreme detail with aspects of my AC and furnace that I didn’t have knowledge of before at all and made it very simple to understand, for which I’m very grateful. I would highly recommend their services and if you have the opportunity to request anybody I would request Robert, however I’m sure all of their technicians are extremely knowledgeable and friendly! Thanks again!

Sahara Air has been our go-to for the last several years! We have always been very happy with their service and our most recent service, 2 HVAC units installation, did not disappoint! So grateful we have a trusted company to call whenever needed!

Chad came out and performed a miracle in fixing my AC. He was also very patient in explaining what he was doing. Even though it was after hours, he stayed until my unit was fixed - even when for a while it looked hopeless. Amazing job!

Over and above even that, I want to thank management of Sahara for correcting a mistake and making sure that I was so well taken care of! I am totally grateful.

The team arrived at 7:30 am and worked until 8:30 pm installing two new AC/Heating systems. They were efficient, pleasant, and made sure everything was cleaned and swept when they were done. It was 106 outside, and must have been unbearable in the attic but you would never been able to tell. I would recommend them to anyone.

I was referred to Sahara Air by 4 people. They were quick, responsive, and had the air up and working on the same day - on a Friday Night. Jeremy was able to complete a job that 3 companies could not even diagnose and were even no shows after payment. I have had over 20 companies over the years and they all lied or just put a “band-Aid” on the system. It is a newer system yet we were having small issues that these Las Vegas companies turn into complex issues stating that you must replace the whole system again (even when it’s only 2 years old) Sahara Air does NOT lie and was upfront about the cost and time. courteous, explained thoroughly, and documented correctly so that we could get our money back from those that never showed. I’m very happy with their service and losing air in the summer time for that long can be dangerous. I have learned you get what you pay for. Thank you.

Before Sahara, I had never had any warranty that was as good as the paper it was written on. Sahara responds quickly when I have issues, does the job right, goes the extra mile to make sure I don't have problems down the line, and most importantly to me--honors their warranties. I wholeheartedly recommend them.