Air Squad - Air Conditioning - Heating - Plumbing

In May, I had my a/c unit tune up done. They found 3 issues of concern, however they were not contracted by my home warranty. So Air Squad was sent out.
The technician arrived, we told him what we needed checked for repairs, he discounted them and did a minimal check with his findings being nothing wrong, and made excuses why he didn't need to check them out.
Hello!!! You were called to address our issues. Anyway, I contacted the company who did the tune up, the owner apologized if his tech was in error, and would refund my $100 co pay to home warranty plus the cost of the tune up if this was the case. He was very nice and offered a solution.
He recommended I see the readings from Air Squad to compare with the readings they did.
Seem simple enough right?? Well, I called Air squad, only to have a confused person on the phone, so he said he would have the tech call me..
When the tech called, I asked for this info, and he was very rude and unprofessional. He told me if I wanted any info to contact my warranty company and hung up.
I did call my home warranty, only to be told they didn't receive any diagnosis from air squad yet, but they would request it.
Well, I sat in limbo, as I couldn't get a 2nd opinion from home warranty until Air Squad send in the paperwork. It was requested several times, by myself and warranty co, even got told it was sent, got told I'd get an email so I could use that myself.. nope.. nothing. In the meantime, we were hitting triple digits, and my air needed to be fixed, and I ended up paying $700 out of my own pocket for a repair.
5 weeks now and still no paperwork turned in to warranty company.
I DO NOT recommend this company based on their unprofessional work ethic, and poor performance in a whole.

The team at Air Squad worked clean and efficiently. They were on time and executed all items that were asked of them.

This should be two separate reviews!

We purchased a home in April 2021 which had Freus Air Conditioners which are basically like a swamp cooler and air conditioner combined. They work great and are very efficient in other parts of the country, but with our HARD water they are a nightmare. In a one month period I had another AC company out 3 times for two of our units. The wait was long, and they couldn't find parts and would not keep in contact with us. After dealing with Old Republic Home Warranty and the other AC repair businesses, I called Air Squad because they actually work on Freus units and have parts in stock. Angel was our technician and checked out all 5 of our units. Four were working ok and 1 was a complete mess. It appears that the wiring was jimmy rigged to keep it running so it would pass the inspection for the home purchase. Angel assured us he could get it rewired and running, but we knew that all 5 of these units were going to need to be replaced within a year or two and with the brutal summer we were having at that time 115-118 we decided to bite the bullet and replace all 5 unit. This was at the beginning of July 2021. Through Air Squad we were able to replace all 5 of our units with new units that come with a 10 yr warranty for a fraction of what we were prepared to spend. They were professionally installed in a matter of days. Air Squad will always be our GO TO for any AC/Heating issues that come up. I'm sure many of the negative reviews have more to do with the home warranty company and not Air Squad!

Second review...

With the 90+ degree temperatures over the weekend, one of our new units was blowing warm air so I called Air Squad on Saturday 3/26 and Angel came out on Monday 3/29. It turned out that the evaporative coil up in the attic was leaking coolant. I thought back to last year and it made since because even the original Freus unit wasn't working properly at maintaining the set temperature so the problem had been ongoing before the new units were installed. The problem was identified quickly and the evaporative coil was again professionally replaced at a substantial discount in a very short timeframe.

I HIGHLY recommend Air Squad and will continue to use them!

We recently had Air Squad sent out by our warranty company Old Republic to repair our pressure relief valve. Master plumber Mike came out and did a fantastic job. The install required some minor modifications that he was able to perform to complete the job in very little time. He also took the time to explain what the causes of the failure may have been, and things that we could do as homeowners to help maintain our plumbing system. He was very patient and professional. We have dealt with other plumbing companies recently for our water heater and water softener, and I will say that not all plumbing companies are the same, it's pretty much hit or miss as to their performance, and professionalism. That is why we will only deal with Air Squad for our future plumbing needs

Thank goodness for Air Squad and Brian!! Another plumbing company came out yesterday and took a cursory look at the cut off valve under my sink and announced he couldn't do it as I had galvanized piping. Brian came out, on time, as scheduled and with a little work noted it was copper piping. However, it was quite a job that took a couple of hours as the valve was broken and frozen. Brian was friendly and professional and diagnosed another problem I have. When I call my warranty company to get my other issue repaired, I will definitely request Air Squad and from here on out! Finally, a contractor that's not afraid to do the work!! Thank you Brian!

Restored my AC unit and works like brand new

This business is very professional. I used them through referral by my home warranty. Historically home warranty contractor have a bad reputation. These guys were timely, professional, and very informative. Quick to make an appointment when I request service through my home warranty.

I appreciate them fixing my problem and did not try to sell me or make up other issues.

I had Air Squad out to fix my AC and they were great! Marco was my service technician and he was very prompt, professional, on time and explained everything about the repair so that I could understand it. Will definitely be coming back here for my next repair. :)

Air Squad's service tech, Marco, did an excellent job diagnosing and repairing our heating system soon after I explained to him the problems we were having with it. I was not only surprised at how quickly he repaired it, but also at how reasonable the cost of the repair was. Air Squad had serviced our AC in the past and did an excellent job repairing that as well.

This is a great company excellent service highly recommend