Patriot Plumbing, Heating & AC

I called my home warranty for an issue with my hot water heater. I could not be more pleased with Matt from patriot. He not only helped with the hot water heater but went above and beyond regarding a rusty cracked pipe! I would totally use Patriot again!

I had them service my furnace after the motor started going out. They showed up the same day I called and fixed a few issues from the previous company that worked on my furnace. Would highly recommend.

Very quick and professional. Technician was knowledgeable and walked me through the issue. Was friendly and helped me understand the issues and how to avoid it in the future. Would definitely recommend Patriot!

Water heater went south and we filed claim with home warranty service. Chris showed up on time, assessed the issue and decided a new water heater was needed. He went to work and only reason it was not done sooner was due to the new water heater needed to be delivered by another guy from the firm which took maybe half hour. He was in and out in less than two hours. Thanks.

The company came out through a AHS home warranty request. The first time the plumber came we had three toilets that had problems. The plumber fixed one of them. I called them back to get someone to come back to fix the other two toilets. They kind of fixed one of them but the handle still jiggles in a weird way but the other toilet was still not properly working. I was told that the flushing mechanism on it was not good and the toilet was not a good brand of toilet. I asked if it could be repaired and I was told that I would need to get a new toilet. So he left and I called back again and they said they would send another guy out. When he came he refused to look at the toilet with the handle that jiggled and looked at the other toilet that was still not working correctly. He flushed it eight times and said he could not replicate the issue I was having. He put in a new valve gasket and left. While he was flushing the toilet he told me that a lot of their bad reviews on Google come from AHS customers who are not happy but they can't do anything about that because they are not paid for their labor, just parts, and they are not paid for the subsequent visits they have made, just the first one so they are just here to make me happy, and that AHS won't replace toilets if they suck down toilet paper. I have worked with AHS on other issues and they have been able to apply the cost of the parts to repair something to a new product, even if it doesn't cover the entire cost. It felt like he was trying to blame AHS for them not being able to properly repair the toilet and never even talked to me about what the cost would be if I wanted to cover the repair myself, just the cost of a new toilet. And the handle on my other toilet still jiggles and was never properly fixed. Outside of those things, even if they had done a good job on repairing the toilets I still would have given them a low star review because both plumbers smelled horribly of cigarette smoke. All three times the smell was apparent without having to be anywhere near them and it lingered after they left. I believe if someone is entering into my home to do work I should not have to suffer from their smelly habit.

These guys came out the day after I called them and took care of our plumbing request. Then, they called me to let me know I had over paid and wanted to refund me the difference. WOW!! This is the kind of customer service I love to get and find so rare these days.

Toilet's been broken since Christmas, had an appointment set the weekend of New Year's, but since then have been given the runaround from pretty much everyone I talk to about our service. Landlord is having the same troubles as us. At this point, may as well just have someone else replace it, but apparently the service has already been paid for, so you think they'd want to render it.

Havent had working plumbing for two weeks, hired them to replace a tap at the main (i specifically asked on the phone if they could dig and they said yes), install two clean outs, cable the line and run a camera. They came out a hour after they said they would be there, looked at stuff for almost 30 minutes and left because it was going to rain. 20 minutes later their boss calls and says sorry that pipes too low in the alley, you have to call someone else. I asked if he could at least install the two clean outs, cable and camera to maybe avoid fixing the main and he said yes. They came back the next day, dug, installed 1 clean out, and backfilled the pipe pushing it at a angle (not level) and left. Cable didnt come out for two days, hit dirt said you have to dig and duct taped the pipe closed. When asked about the bill, and work not done they offered to take $50 off......I hired a different plumbing company who had to take their work out to fix it properly. Felt like they didnt want to work with us the whole time and the plumbers were busy and had several other job to do. I was already being shoved off by 6 other plumbers who were "too busy"

I've had Patriot out several times. Their service is very reasonably priced and the highest quality. They have gone above and beyond my expectations and are always my first call.

The cast iron sewer main in our basement was cracked and leaking all over, Matt showed up, diagnosed the problem and got right to work getting us fixed and back to worry free living. Thank you for your hard work!