To put it simply, Gene is, incredible. He's professional, humble, smart, kind, helpful, highly educated, and a teacher at heart.
A local company tried to get me for nearly $6000 for a new heating system. Gene came in, took a look at the system and had my heating system producing heat through the house within 30 minutes. To take it a step further, Gene helped me find a control board for my system and we'll install it when it arrives this weekend.
Most of all, Gene cares, his concern tonight was that I had heat and could keep my family safe on a night where temperatures will drop into the teens. Gene is literally the best HVAC person I've ever met in my life and I now will be a customer for life!
Clean Genes to the rescue!! The motor went out on my furnace on one of the coldest days of the year! I called Gene and he was out early the next morning, went right to work and had a new motor installed in a short period of time! His service is excellent!
Gene is phenomenal. I called him relatively late at night as our air had died and it was 80 degrees in our house and rising on one of the hottest days of the year. He called me back a couple of minutes after I left a message. He walked me through some diagnostics over the phone and met up with me after ten at night to sell me the part I needed for cheap. I got it replaced and the air is nice and cool again. Gene saved me a ton over the other companies and is by far the best HVAC professional I've met in Lincoln. He also came highly recommended and all the reviews were spot on. Thanks Gene!
Had a couple of different problems with our furnace when the -31* temps hit us this year show up as the furnace was running almost non-stop to keep up and then started not coming on at all. Gene came out, listened and quickly diagnosed the problem. His experience hit the nail on the head, explanations were easy to understand and we have now had reliable heating ever since. The replacement thermostat was also big win for maintaining temp and not making our furnace work so hard to keep up, saving us money and adding longer life to our furnace. Absolutely 5-star service!
Gene has done work for us several times over the years and has always done excellent work. Recently we were having trouble with our furnace and Gene walked us through a couple steps over the phone and we were up and running in no time. Superb customer service.
Members of my family were told by John Herny's that everything at their house needed to be replaced.. Furnace, air conditioner and water heater. They replaced the water heater but my sister in law called because she wasn't sure and wanted some help. We told her to call Clean Gene's he came out and REPLACED a coil in the air conditioner. Everything else was fine . At one point the John Henry guy told my sister in law they were not use car sales men...hmmm. IF you want HONESTY and someone who will take care of you because he understands the value of customers this is your guy. This is the third family member who has used his service. Thank you Gene for taking care of my family. You know what is going on in our family right now and you got right on the problem. With honesty and integrity. I will forever be thankful. Linda Jane
Gene is the greatest. He’s came to our rescue on several occasions. Very knowledgeable and honest. WONDERFUL customer service. You will be a happy customer.
Does great work. Hard worker and knows how to take care of customers. Takes time with explaining issues and gives you the plan to fix those issues and follows through.
Mario Morales
To put it simply, Gene is, incredible. He's professional, humble, smart, kind, helpful, highly educated, and a teacher at heart.
A local company tried to get me for nearly $6000 for a new heating system. Gene came in, took a look at the system and had my heating system producing heat through the house within 30 minutes. To take it a step further, Gene helped me find a control board for my system and we'll install it when it arrives this weekend.
Most of all, Gene cares, his concern tonight was that I had heat and could keep my family safe on a night where temperatures will drop into the teens. Gene is literally the best HVAC person I've ever met in my life and I now will be a customer for life!
Charlene Willet
Clean Genes to the rescue!! The motor went out on my furnace on one of the coldest days of the year! I called Gene and he was out early the next morning, went right to work and had a new motor installed in a short period of time! His service is excellent!
Matt Schiefelbein
Gene is phenomenal. I called him relatively late at night as our air had died and it was 80 degrees in our house and rising on one of the hottest days of the year. He called me back a couple of minutes after I left a message. He walked me through some diagnostics over the phone and met up with me after ten at night to sell me the part I needed for cheap. I got it replaced and the air is nice and cool again. Gene saved me a ton over the other companies and is by far the best HVAC professional I've met in Lincoln. He also came highly recommended and all the reviews were spot on. Thanks Gene!
Jim Goodman
Had a couple of different problems with our furnace when the -31* temps hit us this year show up as the furnace was running almost non-stop to keep up and then started not coming on at all. Gene came out, listened and quickly diagnosed the problem. His experience hit the nail on the head, explanations were easy to understand and we have now had reliable heating ever since. The replacement thermostat was also big win for maintaining temp and not making our furnace work so hard to keep up, saving us money and adding longer life to our furnace. Absolutely 5-star service!
Jim Burlington
Gene has done work for us several times over the years and has always done excellent work. Recently we were having trouble with our furnace and Gene walked us through a couple steps over the phone and we were up and running in no time. Superb customer service.
Linda Jane
Members of my family were told by John Herny's that everything at their house needed to be replaced.. Furnace, air conditioner and water heater. They replaced the water heater but my
sister in law called because she wasn't sure and wanted some help.
We told her to call Clean Gene's he came out and REPLACED a coil in the air conditioner. Everything else was fine .
At one point the John Henry guy told my sister in law they were not use car sales men...hmmm.
IF you want HONESTY and someone who will take care of you because he understands the value of customers this is your guy.
This is the third family member who has used his service.
Thank you Gene for taking care of my family. You know what is going on in our family right now and you got right on the problem. With honesty and integrity. I will forever be thankful. Linda Jane
Kerri King
Gene is the greatest. He’s came to our rescue on several occasions. Very knowledgeable and honest. WONDERFUL customer service. You will be a happy customer.
Adam Podraza
Does great work. Hard worker and knows how to take care of customers. Takes time with explaining issues and gives you the plan to fix those issues and follows through.
Julia Moo
100% recommended to my fellow community. So happy with the service today. Thank you Clean Gene’s.
alex jaeger
Honest guy who won’t try to over sell you unlike other big name places. Definitely worth the call.