Tri State Mechanical Services Inc

I've been a Business Owner of some very large Bar and Restaurants in the area. I've been using Tri-State for since we opened them, I've always been happy with their service, accounting & the owner is one of the hardest working people I've met in the business. They do a great job every time they are in these buildings and they respond quickly to my needs and emergencies. Great business, tech, staff & owner. Don't waist your time elsewhere. Call them today.

Very friendly, prompt and did a great job on repairing our convection oven.

I was recently referred to Tri State for the mechanical and utility construction on my new paint booth.
When the owner, Greg, came out to look over everything and give me a quote, I could tell right away he wasn't one of the typical city contractors just out to make a buck and move on. He went over everything they would do step by step to insure I completely understood all of the work that was going to be done. The county began giving us the run around when we were going through the permit stages of our build, Greg was there every step of the way helping any way he could to make sure we didn't fall to far behind of schedule due to the permitting issues. With his help we finally got the ball rolling and were operational just a few weeks later. Two weeks after all the work had been completed and the paint booth was in use, we had a pretty big rain storm and a small leak started at one of the roof vents. Greg came out that day in the middle of a storm and got on the roof and fixed the leak. This goes to show they stand behind their work and are willing to do whatever it takes to make sure their customers know that. We have since built a good working relationship and have decided to use Tri State for a few future projects. I would recommend them to anyone, rather its a big construction job is just a small job you don't have time to do.

Dan Boschenreither
Paint Shop Manager
Mccay Tool and Engineering

We used tri-state for all of our restaurant needs for awhile. But this has been worst experience I have ever had. I called Friday for minor repair, they confirmed tech will be out that afternoon. He didn't show, I called back and was told will come within 30min. Didn't show up at all. Called Sat morning, was told and confirmed that tech will show within 15 min. 45 min. Later Greg, the supervisor calls and tell me they are not going to show up because job isn't big enough for them.

Three years ago Tri State Mechanical installed the Soft Serve Machine at Godiva Chocolatier. Greg installed our machine and the process went very smoothly, he made sure we knew how to use the machine before leaving. Any maintenance issues we have had have always been handled in a timely and professional manner. The technicians and office staff are knowledgeable, friendly and courteous. I would highly recommend Tri State Mechanical for all your heating, air conditioning and refrigeration needs. Barbara Larson - Godiva Chocolatier

Greg and his team are fantastic. We have been through several mechanical repair companies before we were recommended to Tri-State and they are by far the best. They are quick, reliable and fair. Highly recommend!

Really pleased with the way your team handled my furnace repair. During this lockdown I wasnt sure how easy it would be to get service but you came out quickly and in full protective gear. It looked more like a toxic chemical clean up crew than a repair company, totally worth it though to be safe. Heater is up and running well now although I hope the weather allows me to turn it off soon. Thanks guys

My ac stopped cooling this week. I called up a friend who recommended Tri State. Turned out I had a leaking line or something like that. The technician came out within a few hours. He was able to quickly diagnose the problem. The ac got fixed quick, the price was good for the quality of service so Im going to give them 5 stars.

Our experience with this business was nothing short of disappointing. We are a small construction company and our ice machine quit working, so we took the machine to Tri-State hoping to get it fixed faster. Every time we called they told us that they hadn't had time to look at it. When I called after 4 weeks. I asked her if our machine was not a priority and basically she told me that was the case. We picked up our machine the next day and took it to another company in the area. The machine was looked at the same day and fixed the next. There is no reason to treat customers like this. We were having to send our employees to the gas station to get ice for the drink coolers in extreme heat. If you are not going to fix the machine, just say so. I will never take anything to this company again. If I could give 0 stars I would.

Greg and his team did an amazing job on our Café. From HVAC to the hoods to setting of equipment they worked tirelessly to ensure it all looks great and worked properly. On top of it all, they were able to come up with many effective ideas to ensure our project came in under budget!