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    Epic Heating & AC, LLC Reviews - 47

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Breck Williams

    Mike and his organization did exceptional work. The quality of the work Mike and his employee's expect is top notch. I was impressed with the care taken to make sure things were done well on the installation! They take the time to provide quality and beyond expected services.

    Sherita Blake

    DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!! Mike installed a NEW heating and air condenser system in my home last November (2021)….when summer came (2022) my home wasn’t cooling on the third level so I called Mike and he told me the reason was because i did not have vent covers to push the air up through the home which I was renovating and changing all of them out….now it is winter (2022) and cool air is blowing through my vents instead of warm air because my heat is on I called Mike several several times sent text messages (voicemail is full) and he has never returned my call. I’m guessing since his 1 year labor warranty is up he really has no reason to return my calls. My thermostat is set at 76 and the temperature in my home according to my thermostat has been on 65 for days now its very cold in here and the temps outside are in the negatives…try another company NOT them! TERRIBLE SERVICE actually NO SERVICE! Im terrified of my coming electric bill!

    David Jung

    Got a full HVAC installment last year close to Thanksgiving time, Mike made sure to call me the day of service and go over the logistics. Few months later when I followed up to get documents signed for work done, Mike still was responsive and returned the documents in a timely manner. Grateful to have businesses that operate responsibly like this in our local area.

    Mark Rogge

    Epic repaired my a/c system. Epic was on-site quick and Mike quickly diagnosed the problem, gave me a list of repair options and an estimate for each. I have used EPIC at least three times in the last 5+ years and I trust them to do quality work for a fair price. About a year ago Epic replaced my hot water heater and did a great job for a fair price. Epic is very responsive and easy to work with. They seem to always be able to schedule quick as well so very little down time. Would highly recommend them to anyone!

    Bryan Applegate

    Epic has serviced my Heating & A/C at two homes over the last 6 years. Both houses had older units that I ultimately had replaced. Mike and his team did a fantastic job keeping the old units running to get me to a place I was ready to schedule replacement. I have been very satisfied with the quality of workmanship and professionalism in all aspects of my dealings with Epic Heating & AC!

    Andy Wacker

    I've had Mike out to my house more times than I can count in the past few years as my furnace and AC limped along the last few seasons of functionality and he's always been amazing. Fast, responsive, polite, honest, great work every time, and a better value than I could find elsewhere. Definitely use Epic Heating & AC for all of your HVAC needs.

    Ken Chang

    I've had Mike and his team come out twice now (both for maintenance & a diagnostic), and they were incredibly responsive, honest, and never attempted to sell me on a brand new HVAC upon inspection or initial diagnosis. It's old, I know we'll need one soon, but I really appreciate the honesty & transparency without the 'scare tactic'. When I DO need a new HVAC, I'll be calling Mike & his team.

    Sandy Loftis

    Mike & Taylor provide excellent customer service & are expert at what they do for a very reasonable price. I recommend this business for any of your HVAC needs! They have helped us on several occasions, all of which were pleasant experiences.

    Blake Benny

    Mike was very friendly and professional. Wasn’t trying to bleed me for every penny, just tried to help me get to favorable outcome. Gave me multiple recommendations at different prices and explained clearly what each one would and wouldn’t accomplish. Another company told me my AC compressor nlwas shot and tried to get me to replace it to the tune of $4k. Mike topped of the frion, cleaned the coils and it’s running just fine. Need more fair and honest home repair and maintenance service providers like Epic. Highly recommend.

    Amanda Blake

    Mike went above and beyond to help fix our heater. It was repaired in less than 24 hours on very short notice. He was thorough and wonderful to work with. We were so lucky to find Mike when we did.

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