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4.8

22 reviews

Amenities

    Baylor Heating & Air Conditioning Reviews - 22

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Hendrix Turner

    They have done a great job in fixing my heating and air conditioning services. Whenever I call them up, they get back to me immediately. They also fix the issues without any hassle. I would recommend this company to anyone who wants quality work done at affordable prices!

    Lisa Sanders

    Called them because I needed an air conditioner repaired, and they were able to come out the same day. They were very nice and professional, and they did a great job!

    John Carter

    They were wonderful! The technicians were on time and very professional. They did everything they said they would do, and my furnace is working better than ever! I would definitely recommend this company!

    Dean Smith

    Thank you for the amazing job you did in fixing my air conditioning unit. You were very professional and thorough, and I would definitely recommend you to anyone who needs an AC repair.

    Brook Scott

    They are very professional and prompt. It's nice to be able to call them whenever I need something done and know that they'll get back to me quickly and fix whatever problem I have. They are also flexible with scheduling, which is another plus!

    Tou Ger Yang

    This is the worst company I ever encountered with in my life. I have them to come and fix my furnace. They replaced the whole furnace and did not get it done up to the city code. The technician did not take to old furnace, not even take it out of the old gas line yet, it is still hanging in there with the old gas line. Also, there is not screen or filter for the new furnace. Two days ago, the city fire inspector came and said it is not up to code and because the technician did not do a good job so there is gas leaked as well so the city fire inspector shut off the gas line and there is no heat for two (2) days already. We tried to call them, and they scheduled someone for yesterday, but no one showed up and we do not have heat for two (2) days already. I just googled them again and knew that this is not an actual company and an actual location. They are acting as a contractor company so once you call them, they will have someone as a technician out there to come your place and do it for them. They also collected your $150 as a member as well so every time you need service, they will come to you first as a member and will not charge you for the time of estimation or diagnose for every time they come to you. I used them because when I first looked at the google their physical office seems to be close by. After all of this situation, I drove to their office which in google said very close to my location, but there was no such company name like that. It is only Cup Food, instead. The next thing I will do is to report them to the Small Business Bureau and file a complaint to the city of Saint Paul department of Commerce. My location is a business, too cold in here my employees cannot perform their job and we are losing business. Not only, that they will receive a letter from my Attorney. Your company is not deserved even a one star if I have a choice.

    George Crawley

    My technician was excellent. We had another guy come in from another company three days before and after supposedly fixing the problem and coming out again, we were still having the same issue three days later. The Bryan’s tech figured out the issue in about two minutes. He was very through. Our unit was calling off in no time! We finally had a good night’s sleep after about four nights!!! They were reasonable too!

    Patricia Rivera

    They provide excellent customer service, are always on time, and are quite affordable. To anyone searching for heating or cooling services, I would suggest them.

    George Mitchell

    Baylor Heating & Air Conditioning saved me out on a hot weekend morning. Their professional, was punctual, dedicated and competent and he had us back up and functioning faster than I ever would have imagined possible. I'll be calling them next time, and every time, after this experience. Superlative client service is the foundation of their business!!

    Paul Salazar

    I am very pleased with Baylor Heating & Air Conditioning. I had an issue with a furnace blowing transformers and had 2 other companies come look at it and they could not fix it. I called Baylor Heating & Air based on their previous service and I am very pleased. The technician was amazing. He came out and fixed the furnace and A/C unit quickly and at a reasonable cost. I will definitely use them again.

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