Aabbott Ferraro

We recently replaced our old radiant heating system with a forced-air heating and cooling system. AF did a fantastic job. Their quotes were consistent from the early planning to project completion, the workmanship was excellent and the system is working well. Our house was built in 1924 and required some tuning of the system to handle the exceptionally cold winter this year. AF was on top of any needed adjustments, making sure we understood the tweaks they made and why. The guys on-site were friendly and respectful, making sure to tidy up after their work. We'll definitely call them in the future if we need more work done.

First cold snap of the season. They were super busy, but communication was great and expectations were met. They provided us with space heaters for the couple days we needed them. Very responsive, and explained it all so that I could understand. My wife dealt with them one day at our home and they treated her very well. A respectful bunch, I trust Aabbott Ferraro for our future heating and cooling needs!

I highly recommend AAbbott Ferraro. I recently purchased a home with a gravity furnace that needed to be removed and retrofitted with a modern high-efficiency forced air and A/C unit. This involved asbestos remediation and fabrication of brand new ductwork throughout the home. Aabbott Ferraro helped me with every step of the process. The president, Nick, did the estimate and helped design the layout for the new ductwork. He also put me in touch with an asbestos abatement contractor who performed the necessary work at a reasonable price. The installation team did an excellent job and Matt in particular was always very helpful and friendly, always taking time to answer my questions. I got several estimates when I was planning the job, and AAbbott Ferraro's came in at or lower than the rest. They are just the right combination of family business and professional experts. I wouldn't hesitate to work with them again.

After dealing with two places that blatantly tried to rip me off (one wanted $1100 to change an inducer motor which is a $100/15 min job) I ended up replacing most of my furnace parts myself by watching youtube videos and finding the parts on amazon/ebay. It's about as simple as unplugging and plugging the new part in most of the time, but with the blower motor I ended up tightening a screw too tight and it locked the shaft onto the housing. I called Aabbott Ferraro and I couldn't possibly have been happier with Tim, the tech who managed to fix something that had been a nightmare for me to deal with. The hourly rate seemed high, but he worked quick and efficiently despite the unusual problem I created, so the final bill was much lower than expected. Thanks Tim! The owner and the person answering the phone were also helpful. I can't speak for the other techs there, but I would definitely recommend this company anyone having furnace issues.

Matt S. is a tech at Aabbott Ferraro. Matt was sent to repair our room air conditioner. He was on-time, polite and knowledgable! Matt had our AC unit back up and running quickly. But he noticed that our unit had a faulty board that would not shut down the AC in the event of a water leak. Matt came back the next day and installed a new board. Fabulous service!

Bryan was there on time and very professional. Cleaned the A/C unit and suggested some possible upgrades. Did a good job and am looking forward to my furnace cleaning/tuneup in the fall.

Have been using this company for years and everyone has been very professional and knowledgeable. Would highly recommend them.

Bryan arrived at scheduled time for Inspection Service on A/C we purchased two years ago for a checkup.

He helpfully asked about any problems we had, clarified operations, and checked Freon level, fan, temperatures in/out, etc. for a thorough job.

We were pleased!

Around Nov 2014, AF installed their recommended solution of Fujitsu system (three units) for nearly $20K.. Less than 6 months later, the Unit kept breaking down with several major issues from parts melting down, leaking, needing coils, etc. Nick assured us of the 5 year warranty which they'll cover. This November, and without warning or communication, they stopped responding to our calls for service. We left him, Tim and Kristen many voicemails but didn't get one call back. After one week of no heat and no call back, we ended up hiring someone else to fix the unit again . Very unfortunate situation we had with these guys.

Needed to have my furnace checked before the "long winter" and Gary did a great job. He was knowledgeable and willing to explain things to a customer (me) who has a high threshold of "need to know" on how things work. I would recommend Aabott Ferraro for furnace work.

As of December 2019 Aabbott Ferraro is out of business. I think they went under sometime early in 2019, but not sure. Their phone number rolls over to another heating business with very poor reviews. Not sure why their website is still up when from everything I can find they don't exist anymore. Sad because they were good.