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Blue Yeti Services Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amy Frederiksen

They were very professional, on time and installed the unit quickly. I would use them again in the future. The only thing I was a little sad about was I wish they would have put a cute sticker with their logo on the tank :)

Hayley Segal

The entire team at Blue Yeti was so great to work with. John was so patient in answering our questions during his estimate and they were able to help us schedule our HVAC work quickly. Mark did not miss a beat when trying to source a hard to find part needed on install day. Excellent communication. We chose them over another bid and are so happy to know a great plumber in town.

Sandy Corbett

Called to reseat 10 year old toilet due to finding what looked like small water stains on ceiling below the toilet above it. John, the owner answered the phone on a Friday afternoon, and was extremely responsive, scheduling a plumber to come out immediately the next Monday to take a look. Chris and his partner, whom he was training, arrived on time and Chris knew right away there was a problem since the shut off valve to the toilet was stuck, and then discovered there was a leak in the main shut off water valve coming into our 60 year old house, and the one going to the rest of the house, so both 60 year old valves needed to be replaced. Since the water could not be shut off that day, Chris immediately made arrangements to come back 3 days later to replace the main shut off valves, reseat the toilet to look for any water damage, and contacted the city of Edina to come out and shut off the water to our house before they arrived. Chris gave us a detailed estimate for the work and also told us that there would only be a difference of about 20 dollars more to put in a new toilet, so we opted to buy a new toilet. We appreciated his troubleshooting skills, his honest assessment, recommendations, the fair estimate and how quickly he made arrangements with his company and the city to return in 3 days. He also checked another toilet valve and found that one stuck.
When they returned, Chris replaced both main water valves in the basement, installed new shut off valves for 2 toilets, called the city to return to turn on the water, while his partner removed and installed the new toilet. The work was completed in under 3 hours including clean up. We were very happy with their hard work and how professional they were. However, later we noticed the new toilet wobbled a bit upon use, so we called and they returned early the next day and retightened the bolts. Again we were happy with how responsive the owner was and how quickly they could return. Several months later when cleaning the base of the toilet one of the bolts came out. My husband thought it was broken which seemed odd. Again, John the owner, was very responsive, apologetic and determined to "make it right". He made arrangements to come out with his crew within a few days to assess the situation. They pulled the new toilet and found immediately that the old bolt had been installed instead of the new one and it was an error on their part. They again apologized, recleaned the base, reset the toilet with new bolts. We realize that mistakes happen, especially when training new staff, but we were very impressed that they owned up to their mistake and were determined to make it right. It is refreshing to deal with such an honest, ethical company and a family run business. It is difficult to deal with plumbing issues in older homes, especially toilets. Kudos to John the owner and to his staff, especially Chris who has excellent assessment skills and found the leakages in our main valves. It also turned out that there was no water damage to the flooring where the toilet was replaced which was a huge relief! Thank you very much Blue Yeti. A happy and satisfied customer.

Anna Romantsov

Chris arrived on time, did his job neatly and finished it in about 30 minutes. Well done! Great company and affordable price. We definitely will recommend Blue Yeti to our relatives and friends. Thanks much Chris!

Troy Wyborny

Had a leak in an old galvanized pipe. Called Yeti and they came out the very same day for a diagnosis and estimate. Needed a bit more information and once we provided it they weee back out the very next day to fix our issue. Our tech was Mark who was extremely professional, courteous and thorough in his work. Would highly recommend Yeti to anyone.

Trygve Henrikson

Blue Yeti was great in assisting me with replacing my water heater!10/10 would recommend!

Joe Backer

John and Chayton from Blue Yeti Services were able to help us with our A/C repair request on short notice which was much appreciated given the upcoming heat wave. They quickly diagnosed the problem that others in previous years were not able to locate, they made the repair, and cleaned up after themselves. I would strongly recommend their services.

Steven Palmquist

The guys were pretty quick with a toilet removal and installation of a new one. Cleaned up well afterward. Friendly and courteous. The total cost was about 1/2 of what one of those regional plumbing chain companies quoted us.

Paul Thompson

Disappointing because we have to wait another week to get the right part given the nature of the clawfoot tub and low clearance, appreciated Chris' assessment and service

Andrew Mahoney

Blue Yeti was great. Used them for an issue with my water heater and gas leak repair. The technician, Mark was professional and understood my issue and how to resolve it quickly. Blue Yeti was able to accommodate my schedule and fit me in same day to avoid cold showers, no laundry and dirty dishes piling up. Definitely will use them again.

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