Bob Boldt HVAC

Bob came in to fix my furnace which needed a new gas value. He ordered the part, returned and finished the job within 30 minutes. No issues, friendly, fair priced and reliable. I will contact him for all my future HVAC needs.

Summary: Nice guy, had high hopes; ultimately left frustrated. May be suited for maintenance-only jobs.

Furnace blower was dying (not dead) and a friend gave a great review of Bob Boldt HVAC. Bob came to the house the next day, ran the unit through the motions and stated it could be one of two things, and since the pipes weren't frozen at the the time, he couldn't determine which. Bob provided instructions on how to diagnose, answered questions, and while it was frustrating - he spoke straight (no games), was patient, and pleasant to work with. I liked Bob.

Two weeks later, pipes froze, I diagnosed, and called Bob back to the house for the fix. Bob walks in, gives me a call after 10 minutes (I was at the office), and states the water heater is too close to the furnace to replace the blower fan. When prompted for solutions, Bob's response was that I needed to: 1) source a plumber (he did have a referral), 2) have the plumber disconnect the heater, 3) get Bob back to the house so he could swap the blower, and, 4) get the plumber back to the house to reinstall the water heater. Seriously?

Three major issues here. First, talk about a run around that adds $3-500 to the job by bringing in another trade; I even asked how much for Bob to do it, which he just said "no, not our area". As someone up to my eyeballs in work, I return to vendors who solve problems, not multiply them. Second, with a newborn, the house can't be without running water for more than a day, and if any of the equation goes awry, hello painful week. Third, awareness of the space constraint could have been shared the FIRST time on site.

I ended up calling another vendor who would handle it all for an extra $50. Turns out they DID NOT need to touch the water heater and got the job done in 2 hours. Would have saved a lot of frustration by calling them first.

Not sure if Bob is towing the line on insurance, hates water heaters, or was just feeling lazy on this one. It was 6-weeks worth of running around and 6 phone calls that could have been avoided. I may use Bob Boldt HVAC's service for a routine maintenance/tuneup in the future if no better options, but nothing more than that.

Bob and Cesar are great! Friendly and knowledgeable. Would definitely recommend them for any HVAC needs.

Bob installed our HVAC equipment years and years ago and its still operating perfectly. Whenever we've needed help he's always been spot on and he even let out dog outside to pee. :) He's a great guy and we would highly recommend him.

First time use this company, Bob answered my phone immediately, made schedul for us. Joel came, punctual, he is professional, after service, told me how our furnace is, we had nice chat, i like 👍 this Joel, he is great. Its a good start.

Joel was very informative when assessing what was wrong with our 16 year old furnace and Bob did a great job installing the new one. Rachel was also delightful to communicate with. Would definitely recommend!

The Tech was courteous, knowledgeable, and gave great feedback on how to move forward. Was not pushy and did not force any sales onto us. Great value for the service. I will be calling on Bob's team again!

Bob called me personally when our AC went out on a very hot day

I have been a customer of Mr. Boldt for years, as has the rest of my family. He is very professional, efficient, and honest, a rare quality to find in today's market place. I was serviced again today, and he did a stellar job! On behalf of myself and my entire family, we give Bob Boldt HVAC the highest recommendations!

I've called this company for service twice as they are closest provider to our home and publish coupons which make them very price competitive. Once this past winter for a heater issue and another a few days ago for a failing air conditioner. Both times I spoke with the dispatcher who ensured me that a technician would return my call when they became free. Both times I waited two days for the return which never came. I eventually hired a different company to do the work, but the unnecessary delay of having no heat and a/c for several days is not worth the reduction in cost. Save your health and go with a responsive company.