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  • Onsite services

Marsh Heating & Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shannon B

We purchased our new furnace/air conditioner through Costco, and Marsh Heating & Air Conditioning installed them. From the estimate through the finished installation, everyone was phenomenal to work with.
They were on time, professional, knowledgeable, and hard working. They put down a drop cloth along the path they needed to travel, and cleaned up at the end! They answered all of my questions without making me feel silly for asking.
They were also very personable, and worked well as a team. This was the best customer service experience we’ve ever had. We will definitely be calling them for any tune ups/repairs needed in the future. They’ve gained lifelong customers.

Jay Herman

I'm a perfectionist, and am rarely fully satisfied with work I have others do on our home, but Marsh's installation of our new Lennox furnace and air conditioner was an exception. Every part of the process met or exceeded my expectations. I was especially impressed by their attention to detail in making the installation look nice. They went the extra mile to make sure every thing was perfect. I highly recommend Marsh and purchasing through Costco.

Janice M

Went through Costco and what a great experience--from the estimate to the installation of our new energy efficient furnace! Jay demonstrates excellent customer service skills and the technician crew was efficient and neat! I thought the house fan system wasn't working after install, however, Marsh speedily sent out a knowledgeable tech to inspect and all was good! Turns out the furnace is extra quiet and efficient, unlike our dated original "dinosaur". So pleased with our service, we will be hiring Marsh in the spring to replace our AC unit. Thank you!

John Rundquist

Our 20+ year old furnace needed to be replaced and we had 3 different estimates. Gordon, from Marsh came out and spent over an hour looking over current furnace, determining needs, and putting estimate together. He was extremely professional and insightful. The cost was comparable to other companies, but Marsh planned to do additional updates to allow us to be up to code, which other companies did not have as a standard. Dave and Bill completed the install and exceeded our expectations with craftmanship, insight, and professionalism. When they arrived they quickly recognized it was going to be a more complicated furnace replacement. They updated our gas lines, replaced all of our furnace components, and ran venting lines to exterior of house. It was a full day of work and they brought excellence to their work. My teenage boy was impressed with stating "that is the sexiest furnace I have ever seen." The guys also took time to share insight with my son about different trades for careers. Marsh covered requests for different rebates. I also took advantage of Costco discount. THANK YOU Marsh for coming through and exceeding expectations for our furnace install!!!

Mark Carpenter

We were referred to Marsh by two friends who had excellent experiences and we also were very impressed by the person at Costco representing Marsh. We called and made an appt. Rob and Kelly worked with us carefully to find the best furnace and air conditioning systems to fit the needs of our home. Excellent communicators; very much felt the family-friendly business touch. Lee scheduled our appts., kept in close contact with us, and was great at following up as our install time came near. She has a very wonderful personality for working with Marsh clients. Very enthusiastic and friendly and very detailed. Our install team, Tim and Derek, did a fantastic job! Spoke to us prior about exactly what they would be installing and checked in a few times to let us know how it was going and to give more information about the systems and the wireless thermostat. The furnace is working perfectly and we enjoy being able to control it remotely using our phones. We are very appreciative for the all the professionals at Marsh who worked with us so kindly on this overdue project! Sincerely, Mark and Nancy Carpenter

Jeremiah Alessio

it is really tough to beat the partnership between Marsh and Costco. we had five different quotes and all came out about the same but with the costco discount the Marsh install ended up being about $1,000 less than the competition. installers arrived early, worked pretty quickly and did a nice job of replacing and cleaning up old electrical, piping, and ducting so everything is more compact and organized. also were nice enough, after having a very minor misunderstanding, to throw in some extra 5" filters for the new furnace. absolutely recommend Marsh and with the Costco member discount really tough to beat the deal on a high end lennox furnace.

Pat

Marsh installed a new furnace and new AC. Very happy with their service. The installation was easy from the first meeting for the estimate to the completion of the installation. Very efficient and professional. Happy with the quality of the equipment and the workmanship. Pricing seemed fair.

Kirk K

Customer service was amazing. Called two other companies and they made it out within 2 hours. Tech was great. Kelly the owner was very kind and knowledgeable! Would highly recommend for any HVAC issues!

Jen Teat

We could not be more pleased with the service we received from Marsh. Dave, Bill and Tim were our restive technicians and Rob was the salesman. From start to finish this is a wonderful company. They looked at our furnace, which was likely done by a none professional, and initially asked if we were sure we wanted to do this because it was not that bad. Once the techs came to install it. They did substantially more than I feel they were required to do. The electrician they have come out replaced a broken light for us. All in all we are extremely happy with the level of service from start to finish.

John Crellin

Quality workmanship and great customer service. Kelly was very thorough and patient with all the questions we had. Installation crew were efficient and courteous. Good peace of mind that Marsh will be there for any follow-up or questions we may have about our new furnace and AC.

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