Advanced Heating and Cooling

I would advise every and everybody to call someone else! Our landlord called them to do some work on the ducts in the furnace room. Came home from work to my house ready to explode! Full of natural gas. My dog was breathing in for over 3 hours. Called dte to report a gas leak emergency and he came and fixed everything. They left the valve on just pouring gas into our hme. Dte guy said he normally goes to residential homes where his meter reads 1 or 2... ours was at 15!!! The guys they send out are completely incompetent. The owner couldn't care less. Terrible customer service all around. I wish I could give 0 stars but I had to make people aware!

Missed his first appointment, wasn't professional, refused to fill out paper work, won't answer his phone unless I call him multiple time. He took out the damaged part and refused to complete the work he started. he left and texted that he won't be coming back. Don't recommend him and won't use his service again.

Water been running every since they repaired my century air I keep contacting them there’s no answer they did my neighbor, the same I’m going to contact problem solver

In October of 2018, I had advanced Heating install a new furnace upstairs in my house. The previous furnace was located in the crawlspace, so this install wasn't exactly a replacement. They told me they would vent the furnace intake and exhaust pvc pipes out the side of the house, which made perfect sense to me. I came home on the day of the install to find that they cut holes in my ceiling. I wasn't too happy about this, but figured that they knew what they were doing. Well I was wrong. They did a complete hack job on the roof and just put tar around the pipes. Within days the roof started leaking with the first rain. I called them put again and they put more tar on top. Still kept leaking. I called them out again and again, and they finally got someone to put a boot on it. After the boot was put on, it still leaked. Then I called them out again and they threw more tar up there. Fast forward to now, May 2019 and I am once again getting a lot of water coming down the pipes. Tired of playing the game of having an incompetent company put bandaids on a bigger issue, I called out a roofer company. He found that they cut the boot to fit both pvc pipes, when it is only meant to go over one pipe. He said that the pipes will need to be rerouted out the side of the house as I was originally told they would be, then the wood is going to have to be removed and replaced with new wood, and barrier, and shingles. The estimate for that alone is $825, I have to call out a company to fix the pipe situation as well. Needless to say, advanced heating is a hack of a company that I will never ever do business with again.

It was a pleasant experience from start to finish. Everything was explained so there were no surprises. Installation was scheduled for 2days later and only took a couple of hours. Norm did the estimate and paperwork while De did the installation. I would recommend them and Advance Heating and Cooling to anyone.

I had some issues with my air conditioning unit that was installed by Advanced Heating and Cooling, they addressed the issues and my unit is working at full capacity now. Norm was very hands-on during the process with phone calls and correspondence, and ensured that the repairs would be made in a timely manner. Although there was miscommunication initially, Advanced Heating and Cooling reticfied the issue.

The young fellas did an excellent job with the installation of both my AC and furnace. The cost was very reasonable, and most importantly....no more sweating and suffering from overbearing heat. Great job job Advanced Heating and Cooling.

Me and my mother were in difficult situation and we didn't have many options but my mother made some calls and she came up with advance heating and cooling,and i must say that was one of the best decisions that we both agreed on and the service was exclent and the representve by the name of norm was a god send thanks to him and your company from aaron and yvonne montgomery!!!

I would definitely recommend Advanced Heating and Cooling. The company I work for had their air go out on Thursday and they were there by Friday. Their prices were competitive. Would I use them again? Yes.

Not very impressed in the workmanship took a month for them to figure out they had that air vacuum filter on backwards and when they install my furnace they didn't install the thermostat correctly