Dunlaps AAA Service Network

I highly recommend AAA Service Network! Brian was great. And overall this org provide top-notch customer service. Everyone is so kind from the dispatchers/schedulers to the techs. Its a level of customer service that you don't encounter very much anymore. AAA definitely does it right!

This great team installed a new furnace to replace my 33 year old system. Needless to say, the new one was much smaller and required some rework. I would recommend them in a minute.

I had my oil furnace serviced by Tim and had lots of questions for him on general maintenance and care, he was very friendly and knowledgeable. He was very genuine when it came to providing me with the best options and pros and cons of switching over to natural gas versus getting a power vent installed. He did not push for the sale but rather gave the clarity needed to make a well informed decision and I appreciated that.

Our washing machine stopped working and AAA was the only one of 3 companies that I called who both picked up after hours and scheduled a next day appointment with us. Matt, our repairman, was professional--taking appropriate cautions for social distancing during his time here. In addition to fixing the original problem, he ran into an unexpected issue and creatively developed and installed a fix for that too. We are very pleased with our experience. Highly recommended.

Tim was out to my grandmother's home back on 10/26/2020 to fix her furnace that wasn't heating. He did a wonderful job, was very polite to her, and explained everything he was doing thoroughly, as well as answered any questions she had. He wore his mask as well, and maintained a 6ft distance from her, per CDC guidelines. My grandmother was very pleased with the service, and will definitely call again if she needs anything!

Thanks, AAA Service Network!

My AC went out over the weekend and I called in for repair work on Monday. Lisa Marie did a great job setting up the service call. Kevin came out and diagnosed my problem and fixed it quickly with a new part that he had in the van. These guys are the best and I trust them to do a good job at a reasonable price.

Matt the tech was excellent! Called ahead, on time, professional appearance, diagnosed issue quickly, called office ordered part and fridge fixed and running great! Have used AAA before they are an honest and professional organization!

Korey was our service technician who performed our annual AC maintenance...he did a excellent job and paid attention to details!! He wore a mask and shoe coverings to keep everything safe and clean!! He replaced our filters as asked and followed up at the end with a summary of the maintenance...GREAT WORK!!

I wanted to Thank Tim Redman for some outstanding service he provided me today. I am looking to purchase a new home and the current HVAC system had me concerned. So I scheduled a service visit for the AC unit and Boiler. He arrived promptly and went to work in his review of the complete system. During his review he provided me some good tips and showed me some issues that will need to be resolved. At the end he provided a written estimate and recommendations. On my drive home I received a courtesy follow up call from customer service asking me about my experience. This is what top notch companies do!
This is not my first great experience with this company.
I had a similar experience some 10 years ago when they responded to a emergency call and provided assistance to get my furnace up and going in the dead of winter. I promptly had them install a new furnace and AC unit. At that time I compared prices and found them competitive. I have had nothing but great service and support from this company. Keep up the great work!
I wont shop around this time they have earned my business. Thank again Tim great job!

We have been been using AAA Service for 20 years and are always extremely satisfied with their service and their personnel. We find them very thorough, knowledgeable and professional. Their service personnel take the time to explain the problem and solution and talk through options. We know we are in good hands when they have to come out for a repair, service call or installation.