THOMPSON PLUMBING, HEATING & A/C INC

We used our home warranty and they choose to use this company to install our new furnace.well first they told me that my home warranty will usually send a cheap furnace so if I want to pay the difference 1700$ I can get the best furnace, I said no I will just use what they send, so after 2 weeks I called and talked to the receptionist and she told me that a carrier furnace was sent to be installed from my home warranty ok great,well a payne furnace was Installed so I called and asked about it and they said well um ya well do you want me to be honest with you? Umm ya I do he said they sent wrong size so we gave you one of our payne furnaces. Ok well that is the bottom of the line furnace and you tried to get me to pay 1700$ to get a carrier .. this place took advantage of this situation and tried to pull a fast one well it worked we are left with a payne furnace in our house. Beautiful when using this company with home warranty they will rip you off and take advantage of you.

In the past several months with buying a home and selling another, we have used Thompson to: install a new furnace, repair a hot water tank, fix a burst pipe, and other plumbing needs. They were ALWAYS professional, showed up as planned, and gave us the best estimates. Great experiences!

I can't believe that I've never written a review of this company's amazing work. For 15 years, my family has trusted Thompson with all our AC and Heating needs. When we moved into the area in 2005, they installed our AC and we have them routinely do cleaning and maintenance. When our home was affected by a storm years ago they were at our house first thing in the morning when the owner saw our home on the news. Their company made sure my family was ok after that tornado, and worked with our insurance to cover the repairs to our furnace that was damaged. Recently, they installed a new thermostat that requires a passcode so that my husband can have some measure of control since he is outnumbered by ladies in this house. Best small biz in the area.

My landlord called Thompson's out for a plumbing issue and upon further investing the plumber Don and his helper noticed that I had a heating exhaust issue causing carbon monoxide to leak into apt. They refused to leave without repairing this issue and made sure It was taken care of before leaving for my safety. I wanna say thank you so much !!!

They were very good at what they do. I told them about my situation with ac. When they took out my furnace to replace it with new one. They pointed out my problem and told me this is why you were not getting air in home. They went far and beyond my expectations and fixed my duct work. Now air works like it is suppose to. And installed a new thermostat. And so far everything is working like it is suppose to. I would recommend thompsons heating and cooling to anyone.

Our air conditioning unit went out during a very humid spell in June 21, and we called on a Saturday, and the technician, Ed, came out, kept us up to date on the ETA, and fixed the unit on the spot. He also gave good maintenance tips. We have used Thompson for AC, hot water tank, furnace. Great service in Temperance. Mike&Joe

My pool heater was not working. A quick call to Thompson's and Cameron was right out. This company also services my geothermal system. They are always very professional and responsive. When my niece needed her furnace replaced and she asked who to call, I knew exactly where to send her! Great service and reasonable prices.

Ed was my technician he was very professional very informative and would definitely use the services again.thank you !

Have been using Thompsons for 40 yrs. They know what they're doing and stand behind their work and products. They show up when they say they will and get the job done. Can't ask for more than that.

Great service! I have had many different service providers come to my house, most of the time they acted like It was a burden. When the rep form Thompson came he didn’t act rushed or put out. He quickly got my furnace up and running and took the time to explain to me why I was having the problem. I highly recommend this company!