Michiana Heating & Air Conditioning

Dealt with Steve and Janet directly and they were awesome! Very quick to respond and very helpful in my time of need on a 90° day! My girlfriend has been using them for years servicing her HVAC and now I will be too. Highly recommend, thank you!

What a great decision it was to call Michiana Heating & Air Conditioning. My technician, Taso had my issue diagnosed in minutes and repaired in minutes. From first calling to saying goodbye to Taso it was only a few minutes past 1 hour (and I live 25 minutes away). I stored their number in case anything else happens, because I know who to call.

DO NOT CALL THESE GUYS IF YOU HAVE A HOME WARRANTY!!!!

And in general, I'd recommend going elsewhere for your service needs. This company is more concerned about getting paid - and the way they get paid - than taking care of their customers.

I had these guys come out on a Saturday to take a look at my furnace. They charged me a $119 fee for the diagnostic, which I knew up front. Whether I agree with the $119 diagnostic fee policy or not, I had them come anyway since I assumed I'd be paying for some repairs. My home warranty is great about covering the costs of repairs, so I wasn't concerned about the diagnostic fee. It turns out that Michiana Heating & Air REFUSES to work with home warranties. They wouldn't even get on the phone with the warranty company. They apparently don't want my business or need the money. Nevermind that my home warranty company allows me to choose any contractor, nevermind that it has covered 100% of the last 5 claims I've made, nevermind that Michiana H&A would have made plenty of money from an extremely simple replacement of parts, their policy is to NEVER work with home warranty companies. Money is money, business is business. If I managed my business by refusing customers, I'd be fired. Thankfully there are plenty of companies that can do this work that are happy to have the business. The ONLY reason I used Michiana H&A is that they had someone who could come on a Saturday. I won't be calling them again. They wasted my time and my money!

To Michiana Heating & Air: Charging me $119 and then refusing to complete the repair because (in your opinion) it might be more difficult to collect payment is both shady and disrespectful. Clearly you view yourself as more important than your customers.

Found Michiana Heating & Air Conditioning in a Google search when we badly needed help with a non-functioning AC unit Sunday night of Memorial Day weekend. The person who answered the call was helpful and friendly. Their on call tech Aaron called us back quickly and he came to our house at 10:00 pm and fixed the unit. The next day (Memorial Day) was 94 degrees. They saved us and earned a customer for life. Signing up for a service contract. Best service we've had from anyone in a long time.

We had Michiana Heating and AC come take a look at our AC issue. The technician initially told me that the capacitor needed to be replaced and he would do it right then and come back the next day to check if everything was running fine once the system thawed.
For some reason, he changed his mind within the next 10 minutes and calls and informs me that he will not replace the capacitor today and will do that the next day. He also informs me that I should hear from the office to let me know of the time he will be visiting the next day. Then they charge me $99 for the diagnosis.
The next day, I do not hear at all from them. So I call the technician to check when he is going to show up. This time, he says that he cannot fix the AC because he doesn't work on the newer refrigerant systems and that there is nothing wrong with the capacitor!
So why did they not tell me the truth in the first place before charging the fee? I wasted 2 whole days for nothing when I could have hired someone honest and capable to fix the issue.

Noah came over and did not even offer wearing a facemask. He then quoted me for a performance carrier unit 8k - the very same model another Michiana contractor quoted me 4300. All the quotes were inflated by 50% - so draw your conclusion and go elsewhere. These guys just want to fleece you.
UPDATE: Yes, both quotes were for the exactly same models, same installation. And I asked Noah on the phone to double check both model and serial numbers - so yes, Michiana prices 100 % above others. Excellent profit margin.

Was impressed with timely response. Tech came out diagnosed problem said had to order part be back i a few days. Week goes by shows up says still not working need another part hear nothing for 3 or 4 days call still waiting for part. Tech comes out says still not working need to create another quote. Get a little uncomfortable call another company who comes out and shows us that nothing has been replaced the enducer motor never added the custom tubing never added.. new company replaces the inducer for 220.00 less. Would advise not using this company

The guys that came out were awsome. Jeff Johnson and William Morrison. Really friendly didn't mind answering any questions I had and afterwards cleaned up what little mess they made. I recommend this company with a 5 plus star rating.

Had michiana work on are system before did a great job till this last time . They came out said he thought it was a thermost that I just replaced charged us 99 . I changed the thermostat again still same thing called them back they came out said they needed to see a code Pop up to see what was wrong and left a few hours later I sent them a video of what it was doing said they would be out in the morning a no show so out 99 bucks got a competitor he came right out and found that the high voltage switch was bad and only charged us 79 to fix it haven't had a problem since

I use Michiana Heating and Air-conditioning for my business, my home, and a rental house I own. These guys are the best. Super fast service when I had an emergency situation and very fair pricing. I would highly recommend!