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Sterling Heating Air Conditioning Reviews - 18

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
William Steven

I've used them twice. The first time I was having an AC issue, they came the same day, found the problem and fixed it within a matter of hours. The second time I had a leak that I thought was coming from my AC but turned out to be something else. They fixed it fast and didn't charge me for the service call due to their quick diagnosis. Good people!

Richard Kevin

He was incredible! He was able to remedy a heater problem we were having a day after we called. Very respectful and responsive. Definitely going to use him again for any HVAC needs.

Edward Jeff

I would highly recommend this company. They are very professional and courteous. I am extremely happy and satisfied with the outcome of all my jobs and would use them again in any heating and cooling service. This company deserve the 5 star rating. Thanks for everything.

Ronald Puma

When you come to see us, you'll walk into a welcoming, comfortable environment. We love our customers and want them to keep coming back. We only use the highest quality products and we're great at what we do.

Patrick Steele

Great experience! The technician was professional, punctual, knowledgeable & pleasant! Thoroughly evaluated our HVAC systems, servicedSterling Heating Air Conditioning & explained issues in detail. Could not ask for better! The reasonable price was well worth it, given the quality of the inspection & service! Recommended company!!

Christina Kegler

Sterling Heating Air Conditioning did a fabulous job relocating a steam radiator for us. They were communicative and open, clean and efficient. We are very pleased with the work! Thanks Sterling Heating Air Conditioning. I will definitely recommend it.

Paul Edward

Our staff will arrive at your home or business within an hour after you call for an immaculate, professional, and courteous service.

Davis Francis

Repair of hot water heater. Friendly, responsive, on time, and did some extra small maintenance on our hot water heater without charging extra for it. Nelly was nice and explained everything. We'll definitely use Sterling Heating Air Conditioning again!

Maria Matthews

From the first call to them taking off their booties as they exited my front door, I am beyond impressed. This company provided friendly and efficient staff. Great overall service! Sterling Heating Air Conditioning has gained another customer in me. I will definitely recommend them to family and friends. Keep up the good work guys!

Sally F

My experience with Sterling was terrible and I ultimately decided to call another HVAC company that would actually show up to their appointments. Not only did they not show (family emergency; unexpected hospital visit...one excuse okay things happen, but twice? come on.) but I had to call to find out that they weren't coming vs them calling me. Respect your client's time or they won't be a client.

I felt bad for the people working the front desk, but their technician manager either needs to turn down jobs until they have enough staff or be straightforward and reschedule responsibly instead of waiting for the client to call and complain to the poor front desk/call center people. I rarely write bad reviews, but this one was pretty insufferable. While I'm sure they're skilled as others have mentioned, it's of no use to me when you don't even show up.

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