Terry Allen Plumbing & Heating

Chad came to my house to fix a plumbing problem in my bathroom, he was very friendly and professional. He went above and beyond my expectations. He was very personable and to me thats what put his customer service above the rest! I would highly recommend Chad and Terry allen plumbing and heating.

I had a problem with my furnace only blowing cold air. I kind of had an idea about what was wrong but as far as fixing it, it was all Latin to me. I called Terry Allen the next morning and had them come out and take a look. A serviceman named Roy showed up and immediately went to work checking my Goodman furnace. I told him that I thought it was one of the limit switches and he helpfully agreed. He then checked every switch with me and we finally found the source of the problem (the hardest switch to get to of course). During the whole service, Roy was very helpful and open minded to the whole situation. He could have easily tried to sucker me into replacing each switch or replacing the circuit board but instead he simply reset my existing switch. I appreciate good, old fashion, straight to the point service and would highly recommend Terry Allen for any furnace repair in the future. Thank you very much

I have had Terry Allen replace my heater and air conditioner and take care of all my plumbing needs for more than 30 years. I am extremely happy with their services and would highly recommend their services.

Terry Allen Plumbing provided exceptionally good service, both on the phone and in their shop. Professional and kind, helping me find my part and make the purchase especially during these troubling covid times. I will contact them again.

We have had great experiences with Terry Allen Plumbing & Heating! They have serviced both our business and residential with timely expertise and professionalism. I have referred them to numerous friends who also have had great service. We would highly recommend Terry Allen!

had terry allen install my furnace and air a couple year ago and just had them out for a maintenance call tech. Joe was very professional did an outstanding job I highly recommend them

My condo association sent this company out to fix a leak that was coming from the bathroom. The plumber who came out initially told me he couldn't figure out where the leak was coming from. When he spoke to my association he made them believe he did know. At this point he told me that I was already going to have to pay $190 for the service call because it was a weekend. He then told me that this fee is not applied to the total cost because it's a weekend. The total cost was $350 just to replace the wax and seal around the toilet. We are still not sure if that totally fixed the problem. This company is way over priced and should not have emergency services if they are going to tack on an outrageous fee for it.

Terrible experience, had to wait outside for 20 minutes at least it was decent outside today, but being disabled is pretty hard to stand forever. Then didn't have the part for my furnace and couldn't even tell me a place that may carry it. Worst ever, I'll do my business with genesee refrigeration and heating on bristol road from now on!

i had them install a garbage disposal and a new sink faucet,
they said they won't give me a price until they get there, when
they got there they wanted $500 for the job, by then my kitchen
sink was down for the last 4 days, (which the took full advantage of),
and i had to get it done. it only took the plumber 2 hours, i ended up
paying $250 per hour.

The friendly and happy plumber came in today and he did his work right and efficiently.
This is the third time that I called this company to come in over the years.
All plumbers charge alot. Just keep praying that you do not run to any problem.