Terry Allen Plumbing & Heating

Furnace was 26yrs old it was time to replace it. Got a few quotes and Terry Allen was one of the reasonable prices for a new furnace and AC.
Dennis and Brennon came out and replaced the Furnace one day so there was heat so the wife was happy and the next day the AC. They were both professional and respectable and polite. The technicians went above and beyond to install the system and answered every question I had with knowledge.
I would highly recommend Terry Allen Plumbing & Heating to everyone I know.

I received very poor customer service and the plumbers were two hours behind. They were scheduled to come out between 12p and 3p. At around 2:50 pm, I called the company to see if they were en route. I spoke to two women and both were rude. One of them yelled at me and said the plumbers were still servicing someone, they will be out to my home whenever they finish up and they didn't need to speak with me because I didn't own my home. The plumbers showed up around 5 pm to install a new garbage disposal. Shortly after they left, I turned on the garbage disposal only to hear a loud grinding and clanking noise. I ran out to my driveway as they were getting into the truck and told them about the noise. They replied, “Garbage disposals are supposed to make noise” and asked if I ran water in it like I was a child. They came back in to assess the problem and realized they had done something wrong. I didn't exactly enjoy my experience with this company.

We had Walter come out for an estimate on the 12th and was told we would receive an email with the estimate by the next day but did not receive it at all and it is now the 19th and I have called about the estimate just about every day because my family really needs the work done for our bath and always told that Walter will contact me, I even was sent to his voicemail and left a voicemail, and now I call for the last time today and told the same thing and that he will not be in for a few days. This is just terrible service, we wanted to get work done by Terry Allen because we were referred to by family but they don't seem serious about the work they do. Would not recommend. Waste of time.

Ben O and Brennan are absolutely fantastic. Ben was sent to our home to repair our old furnace that stopped working. Turns out that our unit was too old for repair. Ben was very helpful by informing and assisting us with getting financing to purchase a new unit. Then returned with Brennan to install the new furnace once it arrived. They were both very professional, kind and courteous. I would give them a 10 star rating if I could. I highly recommend calling Terry Allen for any of your heating, cooling, or plumbing needs. Thank you so very much for making this a much better experience. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🌟💯

Terri Allen is fantastic. Our plumber Chad did an excellent job with his helper Christian.
I highly recommend this company for any of your plumbing needs.
They are so professional and so very polite and friendly.
Please give them a call you will not be disappointed.
Honest, reliable and reasonably priced.

Great customer service. Just mistake made on price. Terry Allen took care of plumbing issues and price issue.

The person that come to the house was so sweet and caring. The company worked extremely fast to get a new furnace in for my handicap husband.

Very nice people at Terry Allen's but unfortunately they are alittle higher priced. They used to accept Low income department of social services voucher work but are no longer accepting it. I used them in the past for water heater installation and they were prompt and did quality work.

I have always had good service from Terry Allen Plumbing and Heating. The technician, Dennis, explained everything to me so that I knew exactly what was wrong and what he was doing to fix my furnace. He got it running and we had heat. I know my furnace is on it's 9th life...Dennis also explained to me about getting a new furnace installed....hoping my old faithful lives until Spring😊

Terry Allen did outstanding work installing a tub for us. The entire process from estimate to final payment was simple, and everyone I dealt with at the company was professional. The actual work was done with attention to detail and completed on schedule. Highly recommended!