Search
4.7

14 reviews

Amenities

    Boston Equipment Service Co.Inc. Reviews - 14

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    rob o'toole

    The guys at BESC have saved our butts in the middle of hot summer and dead of winter 4 separate times. They've been able to help us out in less than 48 hours. They fix the actual problem and don't try to upsell you on things you don't need. Super honest and great quality work with extremely reasonable pricing. I highly recommend BESC!

    M L

    Awful company, did not resolve my issue and took payment anyways. They charged me nearly $500 to troubleshoot a system, said they fixed it due to a blocked return and left. Then the issue returned hours later. The issue was not resolved, and they blamed the CUSTOMER!!! for not being available. Didn't realize they needed a babysitter. If you want men and not boys to be working on your furnace, and people who can resolve the problem quickly, go elsewhere.

    Cansu Aşkın

    They solved my problem easily. Highly recommend.

    Onur Dilisen

    Both the owner of the company and the technician were very professional, swift and punctual. They helped me with choosing the right part for my furnace. Estimate and repair took short time. I am also satisfied with their fair rate. I do recommend them.

    Andy Hong

    Emre the owner of BESC and his crew are fantastic. They showed up quickly, fixed my heat immediately, and charged me a fair price.

    Over the decades, I've gone through several HVAC & plumbing companies. Sadly, my favorite HVAC tech & plumber retired, so a year ago, I went back to one of the "bigger" firms, thinking they'd have more techs available for emergencies; unfortunately, when I had problems, they took days and multiple visits to fix the issues — what I assumed was par for the course, pandemic and all.

    During a recent snowstorm, the heat in one of my units cut out, and temperatures were forecast to drop to single digits. I scrambled trying to get the issue resolved. The son of the big firm diagnosed the problem and told me parts would have to be ordered from Canada — and then he never followed up. I called his company back a few times without resolution.

    So that's when I called Emre at BESC and explained the problem. Within 2 hours, a BESC tech arrived at my property. It turned out that the other company's diagnosis was incorrect. BESC fixed the heat and charged me hundreds less than what the other company quoted me. BESC's exemplary service really wowed me, and I plan to sign up for their annual maintenance plan for all of my properties — home & business!

    Amine Benhamou

    Fabulous service all around. Emre was on time, courteous, extremely knowledgeable, very accommodating, and straight forward. I had his services a couple of times prior, and the experience was the same. Without a doubt the best HVAC service company around.

    ilknur yalazan

    Fast, reliable and affordable service. Thank you!

    Susan Brown

    Excellent, professional estimating, researching of equipment, and installation of replacement equipment. Fair pricing. Responsive and smart -- 100% recommended.

    Cansel KORKUTOĞLU

    Fastest service ever! Thank you!

    Nilufer Gizer Gucum

    Excellent and reliable service. They arrived quickly and were knowledgeable about the Hvac system used in our building. Definitely recommend.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload