Search

Amenities

    McNeill Heating & Air Conditioning CO Service Reviews - 100

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Alan Pohli

    they repaired my furnace, arrived at stated time, explained what was needed and part had to be ordered. Returned with the part and repaired it as was stated. Not cheep but reliable and the job is done properly. Have used them for the A/C and the result was the same done right and on time.

    Review Two: Called for my yearly service on the A/C and was told I had a leak in the system and it appears to be in the coil. Was not overly pleased with the price tag of $3500 since the condenser was only seven years old, things break - they replaced the condenser and coil in the first floor furnace since they must match in term of coolant . Used the old duck work, and furnace, replaced the coil and condenser. They did a good job and were here at the scheduled time, completed the job on time, did not make a mess and were very, very, pleasant. I would use them again and have a ton of confidence in their skills and ability. Would diffidently recommend their services

    Anthony Hannon

    Recently had an A/C unit installed in our home. Eddie and his team were very professional and worked in an efficient manner to get the job done. I highly recommend them and their work.

    Norma Nunnally

    From Eddie to Vinnie, the technician, and the office staff, the service provided by McNeill was professional, courteous, friendly and considerate. They arrived on time and got the work done! I would recommend McNeill to anyone looking for this type of service.

    tony77897

    McNeill has been servicing my old system for years. Had a new furnace & A/C system installed in Sept of 2019. Very professional work done by the crew. Pleased with everything. Glad I stayed with them.

    Sam Stonefield

    They installed a new furnace/air conditioning unit 3 years ago and have serviced it ever since. Great people, great service, fair prices. Very professional and responsive, and we love our/their hvac system.

    renee tracy

    My elderly mother called McNeil's at 8am and the technician showed up within a half hour or so. The tech Vinny was extremely helpful and eased her anxiety. He was very efficient, kind, and knowledgable. He took the time to explain her issue so that she understood it completely. My mother is extremely happy and now at ease. Would highly recommend!!!

    Jim Shea

    Lost heat on a January Wednesday night ; our plumber referred McNeill Heating as the local reliable service. A tech was repairing my 17 year old furnace by 10:30am Thursday morning... diagnosed an inducer motor to order... back Friday morning for install and heat running. Real happy with service response w/loss of heat, as had to travel for a weekend wedding!

    Kara Wayte

    Eddie and his team were absolutely wonderful to work with. I had issues right at the holidays and they were accommodating to help me and still come out and get my furnace working until I could get a new one. I would highly recommend them to anyone!

    Emily Francisco

    I'm not sure why they have many good reviews for this company! So here is my review, I just purchased a home in July. The furnace was serviced by Mcneil, so I was like ok they must be reputable since the previous homeowners have used them! It started off with me testing my heat before winter and it was not working. I called McNeill, the first time the customer service was ok, the second time the man hung up without me getting a chance to even ask my question of when they would come out to check my heat. Well the technician shows up I tell him whats going on and he instantly tells me the problem is with my gas valve in the furnace, I was like are you positive it is the gas valve, he tells me yes! So after that he said he would call me either later that day or the next day to give me a quote of how much it will cost to fix and replace! Let me just say I never got a phone call from them! Well something told me to check out my gas valve and my furnace again, well there is an on and off switch on my gas valve! So the problem was simply turning on the gas valve! I called them to receive my money back, still no call back! How can your "professional" technician not find the on and off switch!!! So this is why I will never refer them to anyone!! I also gave them some time to call me back maybe to apologize for the mistake, well no call back!!

    In response to owner- I'm not sure where you get numerous calls from! I have only received one, after I posted this review of course! I gave your business at least two weeks to call me!!! So its my job to keep calling you poeple, no I don't think so! You should of been professional enough to have done the job right the first time, and actually call your customers back so we don't have to apparently be "diligent" with calling you!

    alan brown

    Purchased a new system last year to replace my old system which I has purchased from McNeill 15 years ago and was satisfied with price and the time it took to install system. Had my yearly check up of the system and Technician was on time and was very efficient. Great company to do business with.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload