McNeill Heating & Air Conditioning CO Service

Highly recommended - they know their profession! Eddie has been super-responsive, even coming out Christmas Eve morning to address an issue we had with our heating. Eric did a super job on the heater maintenance, offering recommendations for the proper filter and other observations. Great crew!

Eddie returned calls in a timely manner, worked around my schedule, and showed up on time. I did not have to take any time off of work for the initial diagnostic service call or for Eddie to come and measure my house for a new furnace. My old furnace was at the end of its life. I did not shop around because the only time I had to take off of work was for the installation of the new furnace and time off of work is money. The price seemed fair enough. Eric and the tech team are great. Eric is an encyclopedia of knowledge. My neighbor recommended them, she had her central AC replaced last summer and had a good experience. I will definitely continue to have them service my HVAC.

Very satisfied with McNeill. They were very responsive, returned my call quickly, were pleasant to speak to and were able to schedule an appointment for the next day. The technician was friendly and knowledgeable. Got everything installed and buttoned up in a timely manner. I will certainly call them for future service(s).

Every person involved, Eddie, Eric and Shawn, were punctual, professional and friendly. Communication and service were great from beginning to end. Highly recommend!

I really wanted to give this company a higher rating. I called to have my ac serviced because it was leaking water. The woman on the phone was very nice and helpful, and booked me an appointment within a couple days. The technician sent only cleaned my unit, and did not fix the issue. I called the company back and they sent a service technician a couple days later. When he opened it, he said “wow this is most dog hair I’ve ever seen inside of a unit and I can’t believe [the first technician] missed it.” He did not feel right charging me for a service call because the first technician didn’t do what he was supposed to. He called his boss who said I still need to be charged, and I said that’s fine but I want someone to come back and clean my unit that clearly wasn’t done the first time. I was told I’d be called back, and we would figure this out. At this point the second technician left, once again with my AC not being fixed. I told both technicians my issue is most likely a clogged drain line, but neither even checked it. After trying to contact the company a couple times and not receiving any calls back I decided to fix the unit myself and I never heard from the company again. Not sure what happened in this situation, but I expected better than this and I won’t be using this company in the future.

Eddie and his team are the best. I got three quotes for a new heating and AC system. McNeill was the most competitive. The installers were very professional and courteous. They knew their stuff but took time to explain things to me about the system. They were also very cautious to wear masks and kept a safe distance from me and my family. I highly recommend them.

The technician, Eric, called to let me know he was on his way. He did a thorough job inspecting and cleaning the indoor and outdoor units and answered all my questions regarding filters and maintenance--and I had quite a few questions. I appreciated the notes on my receipt regarding the work performed as well as the tips on future maintenance needs. Eric was pleasant, knowledgeable and professional. I highly recommend McNeill Heating & Air Conditioning.

We had McNeill install a new furnace and thermostat. They were extremely responsive to any questions we had and very professional in all communications. The work was completed very quickly and the technicians took the time to explain everything they were doing and how to operate our new thermostat. Definitely would recommend McNeill to anyone looking for heating and/or air conditioning work. Great company all around.

In the middle of the night we noticed our house got extremely cold and realized our furnace was not working. After diagnostic checks it was a blown intake motor. Called early morning on a Sunday (a Sunday!) around 0600 and they managed on such short notice came out mid morning Monday and resolved our issue in a timely manner. Eric who fixed our hvac went above and beyond by answer any questions I had or explaining how to better our heating system for the future. He also double checked his work and was very thorough and considerate. All round great service would call them with no hesitation if ever needed help again.

McNeill was a godsend. I called when the company I previously used was a no show. They were prompt and polite. Eric was meticulous and I will be sure to use him for future furnace cleanings. He found a large crack in the furnace and immediately called his supervisor who rearranged his schedule to meet me after work. Eddie was so kind. He got all of the equipment within a day, came early in the morning to start since I had to go to work and even came back on Saturday morning to make sure everything was running correctly. They made sure we had heat as quickly as possible. If you are looking for an honest and reliable company that really cares then call them!