Jim's Plumbing & Heating

Jim did a great job to replace the old pipe and the faucet for my kitchen sink with the new one. He is very responsible and has a reasonable price. I like the job he completed!

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Needed a couple of small jobs done, including an outside faucet bib with new shutoff and some PVC drain work. Jim returned my call promptly and completed the work as scheduled for a reasonable price. Great service and communication. Highly recommended.

Jim is very couteous and professional when he is in our home. Once i called Jim when my heater wouldn't start in Feb, I called him at 6 in the morning and heater is working at 9. It helps that he is very responsive for emergencies.

Some times comments read: "...can not say enough about..." but here one can say enough about Jim's Plumbing & Heating. Jack Beatty, senior editor at The Atlantic, during his contributions on Special Coverage..(September 2001)...later host and/or recurring guest of On Point Radio, once remarked about someone assisting in the cleanup of the Trade Center Towers.

Paraphrasing: s/he is someone a city or town could or ought be built around. In remarking about Jim -- his work and manner of it -- quite simply, instills the same description -- after all without maintenance, updates, repairs, and new plumbing, etc. what really would then become of towns and cities. In the case of one's residence, home, etc. rest assured if entrusted to Jim's attending to it.

www dot goodexample.info /Jim2/images-ata-glance dotta php

An initial attempt to contact some companies with a work request all too often is not acknowledged or after it is and work begins then a machine-recorded call is made stating someone is scheduled to arrive, or worse a "third party" calls with nothing more than a display of "Call Support" -- now one would have to be quite perceptive to connect that with a plumbing company you were expecting a person to get back to...at times these machine-delivered "calls" can occur four times in ten minutes (thanks to Silent mode or call blocking) -- whereby first impression might be thinking why did someone call so many times while we were out etc... Surely most people know today who calls after viewing call received list or handset record display, but how might a machine know! It came to us later that it was a machine...also if one reluctantly uses a web site form beware of some scripts (here no..script net...) whereby one enters name and number and personal details and hope for best that it is not getting "passed" to others...

None of this applies to principal Jim, (and Gas Work) and quite an impressive array on specifics detailed for each of these three services can be viewed at his web site. Web sites can, and Jim's does, give one a positive perception. It is clear and straight forward, and that and much else, describes Jim.

His expertise of plumbing, heating, and gas is complemented by his holistic, practical experience and understanding of the entire house, types of insulation, structural matters, and much else one will gleam when talking with him, and add this while he is working! Initially he was asked to remove a no longer length of bathroom vent pipe and remove gas line for dryer...

He came to Medford mmediately after being contacted, did the work and before you know it we asked him to do more work based on the initial positive experience. We are glad we did. The project consisted of a complete Replacement of copper for kitchen sink supply lines, new laundry supply lines, and much else. Jim then noted kitchen vent pipe not per code..so we asked him to correct this; one does not want sewer gas in their home.

A request was made another impersonal company, one who uses "automation" to confirm a request and one who is inflexible to acknowledge via other means of customer, not willing to acknowledge much else, again none of this applies to Jim's company and that is where the focus of these words ought rest.

It may not be often enough that one is in the company of a highly skilled person who conveys complete mastery of their field, lacks the slightest hint of arrogance, explains the process of steps of planned and current work, states when something observed is not per code, and helps one decide upon various ways to rightly address, all while being interesting and pleasant to talk with, what some describe as a person who does to tout how much they enjoy their profession -- that speaks in their detailed actions and quality outcomes.

The words above hopefully approach what Jim's work and manner of it, and what the outcome means for us, and you will agree when you meet Jim's Plumbing & Heating.

James Zappia -- June 2020, Medford, MA

Jim responded promptly to my request for new service as a new customer, set a time to confirm his availability after completing his current job, contacted me as stated and showed up as agreed. All important for any small business. He estimated the job--re-piping a gas connection in our kitchen wall to fit a new range--and completed the job promptly and as estimated. He's personable, knowledgeable and thoughtful.

Furthermore, he performed the job in September 2020 during the pandemic. He was neat and careful, observing protocol--wearing a mask, booties and generally being thoughtful about concerns we might have about bringing him to our home. We're landlords and we definitely intend to use his services again at home and for our tenants

Bart

I sent Jim's plumbing a message on his website seeking to get a water heater install. I was surprise to have him call me minutes after to let me know that he is recovering from surgery and to give me the name and number of another plumber.
although he did not have a chance to work for me I am grateful that he cares enough to call me .
Thanks Jim & have a swift recovery

I'm a repeat customer and couldn't be happier. I can sincerely say it is the best service I've received from any vendor at my home. Every aspect of working with Jim has been excellent from start to finish.

Lots of work over the years! Reliable and top notch professional. Jim is a great plumber coming to help us our 3 fam house for 20+ years. Thank you Jim!

Jim has been helping us with our heating systems and hot water heaters for many years. He has always been professional, courteous and his services are reasonably priced.

I called him on Sunday morning for no hot water. He responded to my call quickly and answered all my questions. He is very professional, knowledgeable. He was able to look at all the details through the pics i sent and provided quote with in 30 mins. Very reasonable price, came and installed the new water heater on Monday morning on time.
highly recommend him.