Jim's Plumbing & Heating

Jim showed up quickly without an emergency fee, and correctly diagnosed the problem, which was electrical, not plumbing. He is also handling warranty paperwork for us, and reusing as much equipment as possible in our boiler replacement. He even took the time to look around the basement and recommend a few other things we should get repaired, not additional business for him, just a helpful eye. Very respectful and responsive while on site, even though we could not be in town for the work.

Jim’s Plumbing is my recommended plumber. He delivered my oil-to-gas conversation (steam boiler and hot water tank) and does all the little things to be a 5-star business -

* Delivered on-time and on-budget
* Communicated throughout the project
* Explained how to properly run and maintain my new steam boiler and hot water tank

In addition, I am very appreciative of Jim’s recommendations, having two kids under 2, that we were almost never without hot water. Jim is my plumber!

I had to get some plumbing work done and working with Jim was outstanding. Jim was really pleasant to deal with, always on time and easy to communicate with. The work was initiated as explained and finished in time. He explained the work he did in details and completed the job. I have already given his name to my friend who is looking to get the plumbing work done. For sure He is my go to guy for the plumbing work.

We called Jim on 5/26/2020 as our dishwasher was causing the downstairs tenant to have flooding in their kitchen. Jim came right away and attempted to snake the drain but it was so clogged at a certain point it was pointless to go further. Jim placed new pipes in the basement ceiling to circumvent the clog. Jim was professional, courteous, and fair. We are happy with the work and we would use Jim again. In fact, we have used Jim two other times in the past for other issues and he has been outstanding. We recommend Jim to our family and friends.

Jim came over and looked at an old cast iron pipe that was rusting. He did exactly what he said he would do cut out the old pipe and replace with new. He communicated well and very reasonable with the price. We are pleased with his work. Thanks Jim!

Jim was absolutely the best plumber I have ever had. I recently moved to Massachusetts from New Jersey. I could have really used Jim when I lived in NJ. He is so knowledgeable, pleasant, and does not rush. Jim is extremely thorough. Also we had many conversations before actually settling with the proper water heater. Noone can go wrong with Jim's Plumbing.

Jim has always delivered for me - especially during the toughest times...seems like I always have a plumbing problem during a driving snowstorm or a holiday weekend - just like this past weekend! Thanks Jim...you saved me again! Characteristics you would love to have from anyone working at your home.....honesty, integrity, & respect. Jim's Plumbing has been my "go to" for over 10 years.

We had a collection of smaller plumbing issues that all needed to be resolved: the repair and/or replacement of a faulty toilet valve, a new water line installed for a refrigerator upgrade, and the repair of a leaking pipe. Even with Covid, Jim was able to work with us to determine the best path forward (we ended up deciding to replace the entire toilet), and perform the other repairs for a reasonable cost and timeline.

I know that we'll be back if we have any more issues in the future.

Had a great experience with Jim's Plumbing & Heating! Jim is very accurate and upfront with the things he can do and can't do, along with his fees and labor cost. He was able to come to our place with only a day notice. Came right on time! Listened to my problem over the phone and asked a number of questions. Before coming to the place he was prepared with his plan of how to address the problem and did a very quick and effective job. Could not have been happier with this plumber! Would recommend his service to anyone!

Jim's Plumbing and Heating was a great find. They called me back within the hour that I initially called, confirmed the appointment the day before...and then came on time. He was great about explaining the big problem, identifying and doing the quick fixes on the spot and leaving the area cleaner than he found it! Thank you Jim's Plumbing and Heating for an A+ job!