Control Point Mechanical, Inc.

We reached out to the company on a weekend when we realized that our AC was not working. Amazingly they called us back quickly and arranged service that week. Brett was very professional, courteous, and communicated well. He quickly determined the cause for the issue, clearly presented pricing, and was able to make the repair within 1 hour of time. We would highly recommend this company.

I reached out to Danielle and Nick at Control Point Mechanical to install a ventilation system for a new machine at my shop. I could not be happier with the responsiveness, professionalism, and quality of work that the team at CPM provides! It is so refreshing to work with a company like theirs that really goes above and beyond for their customers! I will continue to recommend them to anyone I know that is looking for a top notch HVAC company that delivers beyond expectations!

We contracted CPM to install a ductless mini-split heat pump AC system as well as a heat pump water heater.

Our reasons included:

CPM’s knowledge and experience
A good quote with highly-rated equipment
The longest warranty that we could find

I’m very pleased with our decision. Throughout the entire process, from our initial consultation, through the installation, and the post-installation rebate paperwork, Nick and his team continually demonstrated the decades of experience that they bring to the job. Several months have now passed since the system was installed, and everything is (and has been) working wonderfully—quiet and efficient. Highly recommend.

We have used Control Point mechanicals for a few years as well as having referred them to a number of our clients. Each time we are impressed by their courteous and prompt service, they're knowledgeable technicians who explain what they are doing and why as well as the excellent follow up. We trust them to handle all of our HVAC needs as they offer exceptional expertise and deliver on their promises. We never hesitate to offer their name when asked for a recommendation!

To have a heat-pump system installed in my house, I called 13 contractors and received 3 quotes. Nick Lupo offered the best deal and the best product. From the first, we was responsive, polite, professional, and respectful to me (as were all of the other people from CPM with whom I interacted). As a woman, I appreciate that a lot.

Control Point Mechanical prides itself on being clean, and honestly, they have right to a great amount of pride. They left my house as neat as when they found it. Tom and Brett did a top-notch job putting in the heat-pump units, and the outside pipes and machines are tidy and minimal-visibility. They both talked me through maintenance of the system and how to use the remotes. I am very happy with the system, and thrilled to be off fossil fuels AND take advantage of the $10,000 rebate from Massachusetts. Most of all, I know that when we get our first heat-wave this summer, for the first time ever, I won't be sweating it.

I highly recommend Control Point Mechanical.

I found CPM on a Google search and liked my first conversation with the owner, Nick Lupo. Out of the four companies we considered, CPM was the only one who called back after the first visit and followed up with a serious and extensive project proposal. Nick continued to meet with us via Zoom for the next three months, planning every detail of the complex project we tackled and answering all my husband's questions, who just like Nick is an engineer.

Not only is Nick extremely knowledgeable but he has a team of top professionals who do the actual work, Tom Provost leading that team.

We replaced a 1986 HVAC/gas furnace heating system with heat pumps. Nick was not only up to the challenge but had clearly done many of these projects in his career. Additionally, he knew all the details of the MassSave programs and helped us navigate the complicated application process which ended up saving us a bit over $7,000 and securing a 7-year interest free loan.

Back to execution, the project was complicated and therefore took almost two weeks. We did have a hiccup at the beginning where the new team they had brought in did not understand how to maintain a project site for a residential project like ours (they had done mostly industrial projects). We brought it up to Nick's attention and what followed was the most impressive part of the whole project. He and Tom stopped the work for a day, came to the site, listened to our concerns, re-evaluated everything and based on everything they decided on implementation of countermeasures. The next day everything changed like day/night and the project proceeded smoothly.

The result is impressive and everyone in our townhouse condo complex is now thinking of changing their old systems. I couldn't recommend CPM highly enough. They are top notch professionals, knowledgeable, experienced, and treating their clients as their #1 priority.

Although a long and challenging project, it was a pleasure to work with Nick and Tom who made the process smooth and easy. I want to give Tom especially a big shout-out; he went above and beyond in everything he did from the moment he stepped in until the completion of the project.

Thank you for an impressive project done to utter perfection!

Excellent service - prompt & professional. Nick and his courteous and knowledgeable team helped us match the right products for our HVAC project, installed our mini-splits and upgraded our boiler from oil to a high efficiency propane system. We couldn’t be happier with the results.

Hired them for a Mitsubishi mini-split installation in Shrewsbury. Nick was great to work with. Provided me with serval plans and worked with us to apply for the rebate. Installation was also quick and professional. Highly recommend this company!

Ben Martel was great ( Definitely the tech guy you want in your house supporting experienced and knowledgeable 100 percent going with him… 1000 percent

I hired Nick and his team to install two Bosch ducted Heat pumps in my home. Brett led the project on site and was excellent to work with. The team was able to fit me into their schedule, showed up when they committed to and ensured my systems were installed in the utmost professional manner. The project was completed on time and I was provided updates each day on the work that was planned to be done and what was done. Brett was able to accommodate scope of work changes during the install process and still complete the install on schedule. We used the system for over a month now and could not be happier with the product. I highly recommend Nick and Control Point for any of your HVAC needs.