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Northshore HVAC/R Services Reviews - 56

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erica Murray

Lewis had done some recent work for my father so when I needed my HVAC motor replaced, my father suggested I reach out to him for good service and a better price. Lewis quickly got me a quote to replace the motor and came the following week. He noticed a few other issues while there, explained it to me in detail, and ran some testing without an added charge. I would definitely work with him again as such good service is hard to find.

Kathleen Erickson

I was so happy to find this service. Lewis is wonderful, very professional, prompt, and reliable. He discovered the problem I was having with a large standing freezer and took care of it the morning the parts came in! In this time of Covid, it can be so hard to get repair and maintenance services, so I feel I have a real find in Lewis. I can recommend him to anyone. I have a commercial business, with many units that need maintenance and repair. I will be calling on this service regularly from now on. Nice work, Lewis!

Chris

I have used North Shore HVAC two times now and will continue to use them in the future. Louis (the owner) is very knowledgeable, and extremely responsive. He showed up to my house the same day I called NS HVAC and addressed my issues promptly and gave a fair price. I’m very happy with NS HVAC and would recommend them to everyone.

Beth Oliveira

I was lucky to have done with Louis from Northshore last year for the first time for my AC unit. I called Louis last week to help me with my tenants heating system to make sure it was set for the winter. Louis came within 3 days and performed and updated the necessary work. I would highly suggest doing business with Louis to everyone. He is very professional, very well versed in his work and fully explains everything to you before he does anything. Thank you Louis for all of your help you have provided me and look forward to doing additional work with you next year (already on my calendar to set up appointments with you).

Stephen Martinelli

I have used Lewis for several years to repair two older systems and just had him replace furnace and AC. Always does an excellent job. I highly recommend using his services.
From a Happy home owner!

Janis Kaas

When my HVAC started failing last summer, I was lucky to find Northshore HVAC/R. Lewis responded quickly and got it cooling again, but warned that it was not a long lasting fix. Since the unit was 15 years old, I decided it was better to replace it rather than wait for a complete breakdown, especially given the supply chain delays everyone is experiencing. Northshore has just installed the new HVAC, and I couldn’t be happier with it - much quieter than the former one. The whole process of ordering, delivery and installation went smoothly. Lewis worked efficiently and non-obtrusively, and was ready to explain the inner workings of the HVAC. I very much appreciated his competence, reactivity and punctuality, and recommend his services highly.

Michael Termine

My wife and I recently purchased a new house and we needed to have the HVAC looked at. We Called a few other places who said they would be able to make appointments 3 to 4 months out. Google HVAC in Peabody and Lewis at Northshore popped up. Called him and was able to get an appointment in LESS than a week! They arrived right on time and performed the maintenance that was needed, as well as gave some recommendations for filter relocation! Will definitely be using them again in the future for all of my HVAC needs! A++!!

Benjamin Sharbaugh

Lewis first came by to check on my central air unit because it was acting funny. He got to my house in two dash during the busy season and be tuned it up quickly. I appreciated him wearing a mask, gloves, and shoe coverings without me having to even ask.

More incredibly though, after telling me his rate to install a new Nest thermostat, I tried to do it myself and spent hours with Nest support and couldn’t get it working. I called Lewis to see if he would come over and do it and instead he walked me through it over the phone free of charge and I had it working in minutes. Such great service. I highly recommend!

Joseph Lazar

Lewis from Northshore has been such a tremendous help as we moved into a new home. He's addressed several issues that have come up, always taking time to explain the problem and his recommendations. He's polite, responsive, and very trustworthy. He gives a us a great sense of what problems need to be addressed immediately and which can be deferred, which I find very helpful, as it can be hard to make sense of recommendations from specialists sometimes. We'll be using Northshore for our future heating/cooling needs.

Jeannie

Louis is amazing!! Called him Saturday morning at 9am & was here by 11am!!! Came with mask & booties. So professional, fast & even educated us. He even had the transformer part in his truck. The price was very fair & reasonable. I can’t believe what a good experience this service was. It’s two weeks before Christmas & I was afraid we would not have heat. Hire Louis! You will not be disappointed!!!

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