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    Eric C Foster Plumbing & Heating Reviews - 48

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Kathleen Dohoney

    After doing ALOT of research on heating and cooling systems, including taking advantage of expert advice from free heating/cooling coaches in our town, a MassSave audit, and receiving information and quotes from many other companies regarding heat pumps, boilers, and HVAC systems, I highly recommend Eric C. Foster Plumbing and Heating. The customer service from the time of taking my first call to the final install was top notch. Not only were all my questions answered when Todd Foster did the home visit, but he took the time to email me very detailed responses to the multiple follow-up questions I had regarding the system. I was out of town during the install, but my family gave the team extremely high marks for professionalism, cleanliness, attention to detail, and pride in their own work. My family even sent a picture of the final result while I was on the road! To be specific, we replaced a 30+ year old American Standard boiler and 10 year old hot water heater with a Veissmann 95% Efficient Wall hung boiler plus self mixing indirect storage tank for our hot water. I didn't know getting a boiler could actually be a pleasant experience!

    Simon Long

    We recently moved to this area looking to replace and modernize the utilities of our new home. Reaching out to some fellow neighbors, we were recommended to give Eric Foster Plumbing a call.

    We were thrilled with the installation of both a tankless water heater and new steam furnace performed by Chad and Kyle from Foster. The level of professionalism, high level of craftsmanship, and attention to detail were quite refreshing compared to where we came from before. The utility area is so much cleaner and more organized because of how the guys installed each pipe and wire compared to the "hot mess" of the old water heater and furnace left by the past owner of our house. In numerous conversations with Chad, he stressed the emphasis of "pride in work" and "this is how I would want it in my own home". Hearing this, I completely trusted the guys and allow them to do their work without worrying. They were both on time every day and kept us in the loop of the progress of the work. After the installation, Chad walked me thru the furnace and water heater and the annual maintenance.

    And we are also very grateful for Drew from Foster helping us limp along with the old steam furnace for the month of November just enough to get by before the new furnace was installed. Jared Foster, manager, kept us in the loop with everything giving us a clear plan and time frame of when things would be performed. He came by daily during the installation reassuring everything was going smoothly.

    We also appreciate that all the guys wore masks which again showed attention to detail especially during this pandemic status. We will continue to use Eric Foster Plumbing for our needs with confidence things will be done right on the first go.

    Brittany Doherty

    Jared and his team provided us with quality plumbing work and were very professional and timely. Looking forward to using them in the future. Very satisfied.

    Mike Abata

    We've used Eric C Foster Plumbing & Heating a couple of times and they offer consistently great service. The guys who come out are knowledgeable, really professional and friendly. They are able to quickly diagnose and fix problems. I'd recommend them to everyone.

    Navneeth Hariharan

    I had a great experience working with Eric C Foster to replace my old boiler and water heater. They scheduled the whole process from getting a quote to installation followed by inspection so well. Jeff and Jake, the installer's were very friendly, and Jeff explained everything well during the install. I recommend Todd and his company for any of your heating, HVAC, plumbing projects. I am happy with the outcome of this project, and the price they gave is of excellent value.

    Matthew D'Anjou

    We had an a good experience with Eric Foster Plumbing & Heating. We have used them for a few things over the years and never had any issues. We recently bought a house in Hollis and knew the possibility of losing power was good. Not only was the entire process of getting a generator setup and installed, their crew was great. In addition, they left the landscaping better than they found it. Great company that takes pride in their work!

    Ryan

    Took advantage of my grandfather, was extremely disappointed how they treated him and over charged him ( being a vet ) plus on a very fixed income, luckily neighbors heard what happened and helped him please don't let them do this to anyone else!

    Marcella Kinney

    The workers from Eric C Foster Plumbing are so professional thorough and always so polite. They are on time explain thoroughly what they need to do and when the work is done they do any exceptional job of making sure that the work area is clean if not cleaner than when they arrived. I have never once had to call them back. Always above and beyond satisfied. They know what they are doing and I highly recommend Eric C Foster Plumbing.
    Great works guys !

    erics506

    We have used Eric C Foster Plumbing several times. They have connected our gas range, replaced an old hot water heater and replaced a leaking thermal expansion tank. Each time was the perfect experience. They were "extremely" responsive when our basement filled with water from the leaking thermal expansion tank. Just what you want when your basement has been flooded and you have no water because you had to shut it off to stop the leaking.

    Every time they have come to the house, all the technicians were pleasant and polite. They have always been extremely diligent and competent in the details of their work. They are professional and neat in the execution of the tasks they have performed. They also cleanup completely, with the work area being returned to the condition it was like before whatever the issue was that brought them in for service. Actually, the work spaces were left in better shape than what they found when they arrived.

    Their pricing has always been a good value for the product and service received. They are the only plumbing company I use. You really need to give them a call if you want quality plumbing services.

    Steven Bellon

    Eric C Foster did a bunch of work on my new house including adding a new laundry station in the basement. They were referred by two of my friends.
    The men who performed the work were friendly, communicative, transparent, and extremely talented. The work itself was very neat and clean, and some quite challenging: all done to perfection. I will use them for all of my plumbing needs going forward! cheers, Steve

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